CSS TSSM End User Support Agent

BCD Travel is a global leader in corporate travel management, helping businesses optimize their travel programs and achieve significant savings.

BCD Travel

Employee count: 5000+

AL, AD + 48 more

CSS TSSM End User Support Agent role requires registration of incidents, applying solutions, and coordinating with internal/external teams. The role involves assessment, analysis, and configuration changes. The team is virtual and international, with a focus on travel management and technology.

Requirements

Basic experience in similar role
Basic analytical skills
Experience in Travel Industry or experience in managing Technology
Experience in collaborative & international workspace
Basic knowledge of GDS Sabre and/ or Amadeus
Excellent spoken and written language skills in German and English

Benefits

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days
A compensation package that feels fair to you
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

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About the job

Apply before

Sep 09, 2025

Posted on

Jul 11, 2025

Job type

Full Time

Experience level

Entry-level

Hiring timezones

Europe +/- 0 hours, and 3 other timezones

Job categories

Customer Success Agent Technical Customer Support Associate Customer Support Associate Customer Support Agent Customer Support Customer Service

Skills

Incident Management Travel Tech Industry Experience Virtual Collaboration Flexibility User Support Configuration Management Travel Management German English

About BCD Travel

Learn more about BCD Travel and their company culture.

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BCD Travel is a leading global travel management company, renowned for its commitment to helping corporations optimize their business travel experiences. Founded in 2006, BCD Travel operates with the mission to simplify complex travel management needs and drive significant savings while ensuring traveler satisfaction. With its headquarters located in Utrecht, Netherlands, and numerous regional offices scattered worldwide, the company employs a dedicated team of over 15,000 professionals across more than 170 countries. This extensive network enables BCD Travel to deliver tailored solutions that integrate seamlessly with clients' existing processes.

BCD Travel’s services span across corporate travel management, meetings and events management, and corporate travel consultancy. The company prides itself on innovation, utilizing technology and data-driven insights to enhance travel performance for its clients. BCD Travel remains dedicated to improving and evolving its offerings to meet the changing needs of businesses and their travelers.

Apply now

Please let BCD Travel know you found this job on Himalayas. This helps us grow!

Apply now