United States onlyAbout Us:
BW Packaging is driving performance at the intersection of people, technology, and customer care. As part of the privately held Barry Wehmiller family, we unite a global team of packaging experts with a clear purpose: People Who Care, Building Solutions that Perform. We take on our customers’ toughest challenges as our own — delivering both innovative and enduring solutions that set the standard for value and performance. Our strength comes from our people and the power of our brands — trusted names in packaging that are known worldwide for engineering excellence, application expertise, and lifetime commitment to customer success. Truly Human Leadership guides our belief that exceptional business results and profound respect for people together provide the foundation of enduring success. We are committed to forging lasting partnerships with our customers, earning their trust through integrity, expertise, and execution. With our full range of packaging solutions and long term partnership and service, we help customers achieve operational excellence today while building the future of packaging together.Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.Job Description:
The Field Service Technician is responsible for providing installation, commissioning, troubleshooting, repair, and customer training on BW Packaging’s Angelus/Continental/V-Series Can Seamer equipment. This role supports our global beverage, food, and craft markets and plays a critical part in ensuring customer uptime, equipment performance, and long-term product-line success.
This is a high-impact position supporting one of the company’s most strategic and revenue-generating product lines.
Key Responsibilities/Complexities
Technical & Service Responsibilities
- Perform installation, start-up, testing, and commissioning of new can seamer equipment.
- Diagnose mechanical, electrical, and operational issues on installed machines and implement corrective actions.
- Conduct on-site audits, PMs, rebuilds, and changeovers to maintain peak machine performance.
- Complete seam setup, measurements, and adjustments in accordance with Angelus/Continental/V-Series Can Seamer specifications.
- Support customers with machine optimization, operational guidance, and best practices.
- Provide accurate documentation, service reports, timesheets, and expense submissions in D365 (or current system).
Customer Support
- Serve as the primary technical contact for assigned customer accounts.
- Deliver on-site and remote troubleshooting with a focus on fast response and high customer satisfaction.
- Train customer operators and maintenance personnel on machine operation, sanitation, change parts, and basic troubleshooting.
- Escalate issues appropriately when engineering or product development support is required.
Internal Collaboration
- Work closely with Product Line Leaders, engineering, training, manufacturing, and sales teams.
- Assist in developing service bulletins, SOP updates, and continuous improvement recommendations.
- Participate in ride-alongs, in-house machine builds, pilot tests, and training of new FSRs.
Safety & Compliance
- Follow all company safety requirements, customer site rules, and OSHA standards.
- Ensure machines are left in a safe, compliant, and fully operational condition after service work.
Required Education and Experience:
- 3+ years of field service, maintenance, or industrial machinery experience.
- Strong mechanical aptitude; ability to read blueprints, schematics, and technical documents.
- Experience with canning lines, seaming equipment, food/beverage machinery, or high-speed automation preferred.
- Ability to diagnose complex mechanical issues with minimal supervision.
- Strong communication and customer-facing skills.
- Valid passport and ability to travel domestically and internationally.
- Ability to work independently in a remote/field environment.
- Angelus/Continental/V-Series Can Seamer experience (setup, teardown, tooling, seam evaluation).
- Understanding of double-seam integrity requirements, tooling changes, and seam analysis.
- Electrical/PLC fundamentals (basic troubleshooting, sensors, drives) a plus.
- Experience working in breweries, food plants, or regulated production environments.
Work Environment:
- Field Service Technicians work primarily in our customer manufacturing plants and will be exposed to typical machine shop physical hazards. Travel expectations may require extended time away from home 60-75%.
Physical Demands:
- May involve standing, sitting, climbing, balancing, stooping, kneeling, or crawling.
- Lifting up to 50 pounds unassisted, and greater than 50 pounds with assistance.
- Requires normal mental and visual attention to perform various duties.
Travel:
- 70-80% travel within North America (USA, Canada, Mexico) region is expected, with occasional international travel.
Position Type:
- This is a non-exempt, regular, full-time position, with the understanding that the workweek may require extended days and hours to meet business needs.
The approximate pay range for this position is $30 to $45/hour. Please note that the pay range is a good faith estimate at the time of posting and may vary based on factors such as experience, skills, and geographic location. Our complete benefits package includes medical, dental, and vision insurance; paid time off; 401k plan with company match…all starting on day one!
Apply today to join BW Packaging and make a meaningful impact!
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
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