About Authenticx
At Authenticx, our mission is to help humans understand humans. We believe that at the heart of every successful healthcare interaction is a deep understanding of the patient's voice. Our culture is built on a foundation of teamwork, support, and a shared passion for making a positive impact. We strive each day to do great work in a fun and enjoyable atmosphere, fostering an environment where every team member is truly valued. Founded in 2018 by former healthcare executive Amy Brown, Authenticx was born out of a desire to bring the authentic voice of the patient into the boardroom and ultimately improve healthcare outcomes. Amy witnessed firsthand the missed opportunities within healthcare organizations to leverage the rich data contained in everyday customer interactions. This realization fueled the creation of a platform that could aggregate, analyze, and activate this conversational data, transforming it into powerful insights that drive meaningful change.
Our core values – Authenticity, Courage, and Having Fun – guide every decision we make and every action we take. They are the compass for how we treat each other, our customers, and how we approach the challenges and opportunities in the complex healthcare landscape. We believe that people who are free to be themselves and utilize their strengths achieve the best results. Inclusivity is another cornerstone of our culture; we embrace diverse perspectives, backgrounds, and cultures, knowing that our differences make us stronger and more innovative. Courage allows us to take calculated risks, to be vulnerable, and to learn from our failures. This environment empowers our team, or 'Authentizens' as we call them, to develop and grow both personally and professionally. We are dedicated to humanizing conversational intelligence, analyzing millions of customer interactions – from calls and chats to emails – to surface immersive and intelligent insights at scale. By making this data accessible and actionable, we help healthcare organizations identify hidden barriers, understand patient motivators, and develop strategies that lead to confident, data-backed decisions. Our commitment extends to our team members, offering a collaborative environment, remote work flexibility, and comprehensive benefits designed to support their well-being and success.
FAQs
- When was Authenticx founded?
- Authenticx was founded in 2018.
- Who is the CEO of Authenticx?
- Amy Brown is the CEO.
- What industries or markets does Authenticx operate in?
- Authenticx operates in the following markets: Healthcare Technology, Conversational Intelligence, Customer Experience Analytics, Artificial Intelligence, Data Analytics, Voice of the Customer (VoC), Health IT, Patient Engagement, SaaS, and Business Intelligence.
- How many employees does Authenticx have?
- Authenticx has 51-200 employees.
- Where does Authenticx have employees?
- Authenticx has employees in United States.
- Is Authenticx hiring?
- Yes, Authenticx has 1 open remote job.
- Does Authenticx support remote work or working from home?
- Yes, Authenticx is a remote-friendly company.
- Does Authenticx offer a four-day work week?
- No, Authenticx does not offer a four-day work week.
- What is Authenticx's tech stack?
- Authenticx has 4 technologies in their tech stack.
- What is Authenticx's website?
- Authenticx's website is authenticx.com.
- Where can I find Authenticx on social media?
- You can find Authenticx on LinkedIn.