Site Reliability Engineer

Crunchafi is looking for a Site Reliability Engineer to ensure the availability, performance, and scalability of our cloud-based SaaS platform. This role bridges software engineering and operations.

Requirements

• Design, build, and maintain scalable and resilient infrastructure on Microsoft Azure to support production SaaS workloads
• Define and track service level objectives (SLOs), service level indicators (SLIs), and error budgets to drive reliability decisions
• Build and maintain comprehensive monitoring, alerting, and observability systems to ensure early detection of issues
• Develop and maintain CI/CD pipelines using GitHub Actions to enable safe, rapid, and repeatable deployments
• Lead incident response and on-call rotations, conduct blameless post-incident reviews, and drive follow-up action items to completion
• Automate operational tasks and eliminate toil through scripting, infrastructure-as-code, and self-healing systems
• Manage and optimize Azure Kubernetes Service (AKS) clusters, container orchestration, and related networking and storage configurations
• Collaborate with software engineering teams to embed reliability into application architecture, including capacity planning, load testing, and chaos engineering
• Maintain and improve infrastructure-as-code using tools such as Terraform, Bicep, or ARM templates
• Partner cross-functionally with Product, Support, and Quality to reduce friction and accelerate delivery

Benefits

• Competitive salary
• Health, dental, and vision plans
• 401(k) Retirement savings plan for US-based employees
• Unlimited PTO
• Significant professional development growth opportunities