Manager, Operations Standards and Performance

The Manager, Operations Standardization and Performance is a field-facing operational leader responsible for identifying process waste, implementing practical improvements, and establishing clear operational standards across the organization. This role focuses on improving operational efficiency, developing SOPs, and supporting site leaders in raising execution consistency. The Manager will spend the majority of their time in the field, developing senior leadership capabilities and working closely with site leaders and technical teams to drive operational excellence.

Requirements

• 4-8+ years of progressive experience in warehousing and final-mile logistics
• Hands-on background in at least two of the following: sort operations, cross-dock, delivery station, middle-mile
• Demonstrated ability to identify and fix process problems
• Working knowledge of warehouse flow, labor interaction, and dock operations
• Experience writing SOPs, job aids, or operational playbooks used in an operating environment
• Analytical enough to work with performance data
• Comfortable influencing peers and site leaders without formal authority
• Willing and able to travel up to 50% of the time

Benefits

• Generous Paid Time Off
• 401k Matching
• Relocation Assistance