ICANotes is seeking a dynamic and experienced Implementation Manager to lead our ICANotes Plus implementation team. The ideal candidate will possess strong organizational skills, a passion for customer success, and the ability to refine and optimize implementation workflows in a fast-paced, customer-focused environment.
Requirements
- Proven experience managing implementation processes, preferably in SaaS or healthcare technology
- Demonstrated success in leading and mentoring teams to achieve business objectives
- Strong problem-solving and organizational skills with keen attention to detail
- Excellent communication and interpersonal skills to foster strong relationships with customers and internal teams
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term disability
- Long-term disability
- 401(k) and employer-matched retirement plan
- Paid time off
