Senior Vice President, Client Relationship Management responsible for ensuring exceptional client outcomes across a portfolio of strategic accounts. Reporting to the Head of Relationship Management, this leader provides active oversight and coaching of Strategic Account Executives (SAEs) to drive client retention, revenue growth, and satisfaction across the organization’s largest and most complex relationships.
Requirements
- 10+ years of experience in client relationship management, strategic management, strategic account management, and enterprise client leadership
- Proven success managing large, complex enterprise client portfolios
- Demonstrated experience leading and developing high performing account management teams
- Strong track record of driving client retention, revenue growth, and client satisfaction
- Exceptional executive presence and ability to engage with C-suite client stakeholders
- Experience working in complex service, technology, or consulting organizations
Benefits
- Comprehensive total rewards package
- Continuing education and training
- Flexible working arrangements
- Health coverage options
- Wellbeing and support programs
- Retirement
- Vacation and sick leave
- Maternity, paternity & adoption leave
- Variety of voluntary benefit options
