Senior Software Engineer, User

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Airbnb is powered by our Host and Guest communities. Users are the center of the Airbnb platform. The User Product team is responsible for everything related to a user, from sign up and login to user profile. With the complexity ranging from individual travelers and hosts to large vacation rental businesses. Our work includes but not limited to

• User identity - establishing the user identity workflows, policies, and account management to ensure every user account is verified and protected. Today there are multiple ways of creating and deactivating accounts, and account management is not personalized based on the types of users. Our goal is to set up the right account structures and relationships that support a vast variety of user types and to unify the account creation and management.
• User profile - building a comprehensive and rich understanding of our users that matches guests with the perfect hosts and homes. We want to truly understand our users and personalize their experiences based on their needs.
• User Authentication - ensuring the authentication experience on Airbnb is delightful, resilient, and secure. The User product team works across sign up and login to build authentication flows which ensures security, delight, and ease of use for our users.

The Difference You Will Make:

We are seeking a highly skilled and motivated engineer who is passionate about making a difference through their work. We are at the early journey to build a company-wide user centric platform in a multi-year effort. As a key contributor, you will have the unique opportunity to be involved from the early days of redefining the User space for Airbnb. You will be in charge of driving large initiatives spanning the various products and services, coordinating with cross functional partners and teams, and defining a clear path to complex requirements.

A Typical Day:

• Work with cross functional partners (product managers, legal etc) to design and deliver high-quality products.
• Create paved paths and best practices within the User Profile and Authentication space
• Lead efforts to architect, build, and launch solutions for serving user product flows and authentication.
• Provide critical input in team roadmap and technical direction.
• Influence and collaborate with stakeholders to adopt team goals and roadmaps.
• Build efficient and backend solutions that are reliable, performant and scalable.
• Collaborate with team members and cross functional partners to define product definitions and roadmaps

Your Expertise:

• 5+ years of full-time work experience in software engineering, information technology, or related domains.
• Experience with designing and building large scale production systems or features.
• Willing to work across the backend stack to address technical challenges anywhere in the system.
• Experience with working in a cross-functional team that touches many of the core systems and user flows at Airbnb.
• Experience with service oriented architecture.
• Proficiency in one or more backend server languages (Ruby/Java/Kotlin), and expertise in popular storage systems such as relational databases, noSQL and caching.
• Breadth of knowledge in identity and users domain is a plus

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.