About Agents Only
Agents Only is a technology platform that reinvents customer experience (CX) and data annotation by combining artificial intelligence with a global network of remote gig customer service (GigCX) agents. It replaces traditional contact center management layers with automated, AI-driven quality monitoring and self-management.
Core Features
AI-Native Operations: Uses real-time AI to monitor 100% of interactions and provide automated performance feedback.
Global Talent Pool: Connects businesses with an on-demand, vetted network of over 20,000 remote support and language agents.
Performance Incentives: Rewards agents dynamically based on productive time and high customer satisfaction ratings.
Data Annotation Services: Expands into AI training data support, voice projects, and multilingual data labeling.
If you would like, I can provide more details on their pricing model, security compliance, or how GigCX works for businesses.
FAQs
- When was Agents Only founded?
- Agents Only was founded in 2019.
- Who is the CEO of Agents Only?
- Michael Cole is the CEO.
- What industries or markets does Agents Only operate in?
- Agents Only operates in the following markets: Customer Experience, AI, Gig Economy, Contact Center Software, Data Annotation, Remote Work, Human Resources, BPO, SaaS, and Machine Learning.
- How many employees does Agents Only have?
- Agents Only has 51-200 employees.
- Where does Agents Only have employees?
- Agents Only has employees in Egypt, India, Philippines, and Mexico.
- Does Agents Only support remote work or working from home?
- Yes, Agents Only is a remote-friendly company.
- Does Agents Only offer a four-day work week?
- No, Agents Only does not offer a four-day work week.
- Is Agents Only transparent about salaries?
- Yes, Agents Only practices salary transparency, often including salary or compensation ranges in their job posts. They provide salary data for 1 role.
- What is Agents Only's website?
- Agents Only's website is agentsonly.com.
Egypt
India
Philippines
Mexico