As a Remote Collections Specialist at ADT, you will be responsible for resolving inbound and outbound calls, negotiating payments, and providing excellent customer service. You will also have the opportunity to work from home and enjoy a shift schedule with weekends off.
Requirements
- High school diploma or equivalent
- Minimum of 1 year of experience in first-party collections (non-A/R)
- Customer Service experience in a remote setting
- Multi Computer-screen navigation, multiple applications, strong negotiation skills
Benefits
- Healthcare benefits
- 401(k) plan with company match
- Short-term and long-term disability coverage
- Life insurance
- Wellbeing benefits
- Paid time off
