Senior Associate, Chapter Onboarding & Registration

Position Title: Senior Associate, Chapter Onboarding & Registration

Status: Full Time

FLSA: Exempt

Location: Flexible

JOB SUMMARY & KEY PRIORITIES

The Chapters Team mobilizes Active Minds Chapters and their members for civic engagement and advocacy aimed at mental health social change. The team supports chapters through three distinct mobilization phases: Foundational, Activated, and Mobilized, growing the number of peer mental health champions in the Chapter Network.

The Senior Associate, Chapter Onboarding & Registration supports chapters in the Foundation and Activated phases, centering BIPOC and LGBTQ+ youth and young adults in program design and implementation of the program. This role focuses on enabling productivity and efficiency for pre-registration, registration education and mechanisms, direct chapter technical assistance, and quality assured data collection. The Senior Associate, Chapter Onboarding & Registration reports to the Senior Manager, Chapter Onboarding & Education.

ABOUT ACTIVE MINDS

Active Minds is a leading non-profit organization dedicated to promoting mental health awareness and providing resources for mental health support, with an emphasis on mobilizing youth and young adults. With a mission to reduce stigma and encourage open conversations, Active Minds is a pivotal force in fostering a supportive mental health community. To learn more, visit www.activeminds.org.

KEY RESULTS

• Project Support:
  • Support the Senior Manager, Chapter Onboarding & Education to onboard and educate chapters in the Foundation phase in mental health advocacy and mobilization. Support may include administration and logistics of trainings, data quality assurance and analytics, providing technical assistance via emails in the chapters’ inbox and through virtual meetings, and administering and preparing reports.
  • Support the Senior Manager, Chapter Onboarding & Education to provide chapters in the Activated phase with the tools, resources, and technical assistance to enhance those chapters’ work to provide peer to peer education. Support may include administration and logistics of trainings, data quality assurance and analytics, providing technical assistance via emails in the chapters’ inbox and through virtual meetings, and administering and preparing reports.
  • Provide project support, contribute to process improvement, and deliver content for the Senior Manager, Chapter Onboarding & Education in welcoming chapters into the network. Examples include preparing resources for delivery, arranging virtual meetings, and directly engaging with chapter members to ensure successful completion of programs.
  • Under strategy provided by the Senior Manager, Chapter Onboarding & Education, the Senior Associate will register and onboard chapters. This includes owning, executing, and improving the registration practices in Salesforce. The Senior Associate will deliver comprehensive onboarding materials that promote chapters’ understanding of best practices and resources. Provide follow-up to new chapters to further normalize best practices in chapter development and support new chapters with implementation.
  • Under the guidance of the Senior Manager, Chapter Onboarding & Education, support the stipend payment process for the Chapter and Conference programs by collecting and saving necessary documentation and collecting and submitting receipts promptly. The Senior Associate will contribute to processes for specific projects in terms of dissemination of stipends and tracking expenses.
• Data Analytics and Process Improvement:
  • Under the strategy provided by the Senior Manager, Chapter Onboarding & Education, the Senior Associate will ensure data is clean and accurate on a regular basis. This will also include entering and reviewing school information, enrollment information, Chapter roster collection, programmatic reporting, and other key data points as determined by Active Minds. Additionally, the Senior Associate will engage in data analytics to understand trends, response rates, and other key metrics of the program.
  • Through determined mechanism and frequency, collect and analyze program, reach, impact, and roster information, with guidance from the Senior Manager. Track and report projects and deliverables.
  • Support the Senior Manager, Chapter Onboarding & Education to achieve program equity goals through the dissemination of resources to foster safe, inclusive, spaces where youth and young adults from varying identities feel seen, engaged, heard, and prioritized in meaningful ways in their communities.
• Independent Research:
  • The Senior Associate will provide tailored technical assistance to segments of the Chapter Network determined by strategic priorities. This will include conducting independent research and using available data to provide technical assistance to meet the needs of the Chapter Network. Provide project support for engagement opportunities for the Chapter Network under the strategy provided by the Senior Manager, Chapter Onboarding & Education.
  • Additionally, the Senior Associate may provide project support under the guidance of the Manager, Chapter Mobilization & Engagement, for recruitment, selection, and building of training of the Student Advisory Committee (SAC) and other student leadership bodies.
• Departmental/Organization-wide:
  • Collaborate and communicate effectively across the Programs Team and across the organization.
  • Ensure relevant strategic goals are met or exceeded on time.
  • Represent Active Minds externally as needed at conferences, meetings, trainings, and other events.
  • Participate in organization-wide miscellaneous duties as needed.

QUALIFICATIONS

• Understanding the positive impacts of strong onboarding of people and chapters
• Baseline knowledge of, or experience with, mental health as a field
• Experience supporting programs and/or designing training programs centering youth and young adults in schools and communities
• A collaborative approach and team-oriented style, able to build strategic relationships and achieve common goals
• Belief that equity and social justice are important and driven to hear, reflect, and act on this belief

OUR CULTURE

Active Minds is a place where every employee matters. We value diverse perspectives, radical authenticity, and a community-driven approach. We dream big, offering flexibility to staff while we work to achieve our mission. As such, we are proud to offer competitive salaries and benefits and an environment that is friendly to remote working and life/work balance.

Active Minds is an equal-opportunity employer that works to advance racial equity and social justice in an increasingly multicultural and globally connected world. We value diverse experiences, including educational background, intersectional identities, and lived experiences. We make a particular effort to recruit people of color, LGBTQ individuals, people with disabilities, and people with other marginalized identities. Active Minds encourages all to apply for our open positions as we depend on a diverse staff to carry out our mission.

COMPENSATION

This position offers an initial salary of $56,000 along with robust benefits. The starting pay for this position is equal to others at the same level throughout the organization. Candidates whose experience meets both the minimum and preferred qualifications may be considered for a starting salary that exceeds the current amount. The role sits within Active Minds Level 1 salary band, and as such, has the potential to grow to $72,000 over time. FLSA Status: Exempt.

Active Minds has an industry-leading and competitive benefits package that includes Health, Vision and Dental Insurance, Paid Vacation and Sick Leave, Paid Holidays, Company Wide Mental Health Days, 401(k) Matching, HSA and FSA Options, Life Insurance, Short Term, and Long Term Disability, Fully Paid Parental Leave, Wellness Reimbursement Program, and Professional Development Stipends.

Active Minds recruits, hires, trains, compensates, and promotes our staff regardless of race, religion, color, national origin, sex, gender, sexual orientation, disability, age, veteran status, and other protected status as required by applicable law.

ACTIVE MINDS RECRUITING PROTOCOLS

• Active Minds will never ask an applicant to send – and Active Minds will never send an applicant - a check or any payment or item of value (such as a gift card) in connection with the interview process or job onboarding process.
• Active Minds will never ask for personal information about an applicant (such as their Social Security number or banking information) until the job onboarding process;
• Active Minds will never extend a job offer without first conducting multiple rounds of video interviews. The Active Minds interview/hiring process will always include at least 3 virtual interviews.
• All legitimate Active Minds job offers are extended verbally by the HR/People & Culture Team.
• If you are expecting an email from Active Minds, please always verify that the sending domain in the email is activeminds.org and NOT any variation of it.

For further information on how to protect yourself from employment scams, please review these “Consumer Advice” guidelines.

HOW TO APPLY

Please submit a resume and cover through this application form.