Senior Product Manager - Digital Acquisition

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

The Achieve Resolution Product and Engineering team is an Agile-based organization composed of 100+ product and engineering professionals. The teams are outcome-oriented, data-driven, and empowered to solve business problems. We measure success not by the number of features built, but by the value delivered.

We are seeking a Senior Product Manager who is well-versed in conceptualizing, designing, executing and refining consumer-facing, digital acquisition experiences. They will collaborate tightly with a team of researchers, designers, engineers, BI analysts, as well as stakeholders in Marketing and Sales to scale our consumer experience through new feature development and rapid experimentation. This role is highly visible and reports results regularly to senior and executive leadership.

The ideal candidate will have highly effective communication skills, exceptional time management skills, and an entrepreneurial and proactive problem-solving approach. They will be comfortable communicating with all levels of the organization, whether it be senior leadership of the company, members of the technology organization, front-line members of the sales team, or prospective clients. They should be data-driven but comfortable with ambiguity.

Who you are:

• First and foremost, you are collaborative and a relationship builder. You are customer-obsessed and care deeply for their experience. You hate to see users fail to accomplish their goals and you’ll work hard to prevent that from happening.

• You’re an entrepreneur who has taken ownership of something big and drives business outcomes (and communicates those outcomes to senior leadership)

• You’re an analytical thinker who has turned data into stories to influential business processes.

• You’re a hustler. You have pushed the pace and challenged the status quo to help your team succeed.

• You’ve got strong product chops and know how to manage the software development lifecycle.

Who we are:

• Achieve is a family of companies that takes a people-first approach to financial services, using technology to empower consumers to overcome debt and create a brighter financial future. We are committed to helping people achieve better financial outcomes and gain control of their personal balance sheet. We care about our customers a lot and have helped millions of people find solutions for their financial needs. We keep our core values at the top of our mind and live them out everyday:

• Care (for everyone): We show compassion and contribute to the well-being and growth of those around us. We only pursue products that improve the financial lives of our clients.

• Act with Integrity (every time): We take the right action even when it is hard and even when no one is watching. We treat our employees, clients, and communities the way they wish to be treated.

• Get Better (every day): We innovate, iterate, and improve each day. We are creative, take thoughtful risks, and ultimately learn and recover from failures.

• Collaborate (with everybody): We strive to work together toward a common purpose by proactively sharing information and inviting participation. We recognize the perspective of various groups and embrace healthy, constructive debate.

Qualifications

• Outcome-focused, data-driven mindset

• Creative problem solver with a focus on delivering value

• 5+ years of Product Management experience

• College degree, preferably in business or technology field of study.

• Fintech, lending or banking experience is highly desired.

• User-centric approach to product iteration with solid design sense and experience with consumer-facing digital experiences

• Solid understanding of key marketing metrics and how digital customer acquisition works across channels.

• High attention to detail and the ability to work efficiently to meet tight deadlines

• Exceptional written and verbal communication skills, with a structured and rigorous thought process.

• Ability to learn quickly and thrive in a complex, dynamic environment in which you will need to simultaneously manage multiple projects that vary in scope and complexity

• Demonstrable experience working across disparate business, technology, and vendor teams to shape product vision and deliver solutions

• Demonstrable experience resolving conflicting priorities, dispelling ambiguity, and gaining alignment among stakeholders

• Strongly data-driven and technical: you have a track record of leveraging your ability to collect and analyze data from a variety of sources to identify key insights, spot optimization opportunities, run quantitative tests, and inform product decisions, leading to lift in critical metrics

Additional Information

All your information will be kept confidential according to EEO guidelines.

Achieve well-being with:

• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA
• Sick time off
• Access to wellness support through Employee Assistance Program, Talkspace.
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect with other employees through our six employee resource groups

Salary Range: $130,000.00 to $180,000.00 per year plus benefits. This information represents the expected salary range for this role. Should we decide to make an offer for employment, we'll consider your location, experience, and other job-related factors.

Join Achieve, change the future.

At Achieve, we’re changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.