Business Development Representative

Responsibilities:

• Prospecting and Lead Generation: Responsible for identifying and contacting potential customers or clients. This involves researching companies, industries, and individuals to find prospects who could benefit from the company's products or services.
• Outreach and Communication: Reach out to prospects via various channels such as cold calling, cold emailing, social media outreach, and networking events. They initiate conversations, qualify leads, and set up meetings or appointments for the sales team.
• Qualifying Leads: Assess the suitability of leads by understanding their needs, challenges, budget, decision-making process, and timeline. Qualify leads based on predefined criteria to determine which prospects should be passed on to the sales team.
• Educating Prospects: Provide information about the company's products or services to prospects. They explain key features, benefits, and value propositions to help prospects understand how the offerings can solve their problems or fulfill their needs.
• Managing CRM and Sales Tools: Maintain accurate and up-to-date records of interactions with prospects using Customer Relationship Management (CRM) software. Track leads, update contact information, and document relevant details to facilitate smooth handoffs to the sales team.
• Collaborating with Sales Team: Work closely with the sales team to strategize on prospecting efforts, share insights from prospect interactions, and coordinate follow-up actions. Participate in team meetings and contribute to sales planning and forecasting.
• Metrics and Reporting: Track their performance metrics such as number of calls made, emails sent, meetings scheduled, and conversion rates. They analyze data to evaluate the effectiveness of their outreach efforts and identify areas for improvement.

Skills/Traits:

• Analytical and Critical thinking.
• High IQ & Aptitude.
• Outstanding communication and customer service skills - written and Verbal.
• Prospecting & Lead Generation - ICP Understanding, Profile Review, Lead recording.
• Technical Adaptability.
• Fluent with HubSpot and LinkedIn.
• Emotional Intelligence.
• Process and Objective Oriented.
• Active Listening.
• Product/Service Knowledge.
• Basic Customer Service.
• Research and Presentation.
• Proactive initiatives.
• Ability to reach and have big goals.
• Consistency.
• Takes initiative without having to be told.