zyan rodrigues

Led stakeholder management efforts, aligning business, engineering, and vendor teams to project objectives. Drove governance activities, ensuring compliance with internal and regulatory standards across all project phases.

Assisted as a Scrum Master for four scrum teams, coordinating with business stakeholders and engineering teams to align requirements. Facilitated UAT & Production support, and managed release management, capacity planning, and risk monitoring.

Served as a Product Owner for three scrum teams, managing the breakdown of requirements into Features, Epics, and Stories. Drove Sprint Grooming & Planning Sessions and clarified QA team queries.

Served as a Scrum Master for five Scrum teams, eliminating risks by clearing functional & technical obstacles. Increased productivity by developing an effective team environment and improving overall performance by addressing team dynamics.

Drove business demos to stakeholders and assisted with end-to-end project lifecycle management. Worked on Repair CRM, facilitating device repair and daily operations for service centers.

Worked as a Scrum Master on multiple projects, conducting Sprint Ceremonies and coordinating with team members in an AGILE project management environment. Coordinated with the Product Owner and interacted with stakeholders as required.

Represented as an Oracle PL/SQL developer to write procedures, triggers, and scripts to archive legacy data. Worked on Oracle Reports 10g, writing & designing reports for BUPA documents related to pre-auth, claims, transaction reports, and insurance.