Zukiswa Giyose
@zukiswagiyose
Administration assistant and customer-focused professional with beauty and call-centre experience.
South AfricaWhat I'm looking for
I’m a customer-focused administration assistant with experience across beauty, client service, and administration. I’ve developed a unique blend of technical, interpersonal, and organizational skills, and I’m confident multitasking and supporting teams in fast-paced environments.
In call centre work, I answered incoming calls, responded to customer queries, and sold or advertised services when opportunities arose. I also calculated correct order totals, updated accounts, and maintained detailed records for inventory management—while keeping communication clear and professional.
Most recently, I supported clinic administration by developing and updating spreadsheets and databases to track, analyze, and report performance and sales data. I also handled multi-line phones and routing calls, delivered messages to staff, greeted visitors, and created newsletters with detailed calendars to increase office participation in special events.
Experience
Work history, roles, and key accomplishments
Administration Assistant
Foraha Health Clinic
Nov 2023 - Apr 2024 (5 months)
Developed and updated spreadsheets and databases for performance and sales reporting, managed a multi-line phone system and call routing, and supported office event communications through newsletters with detailed calendars.
Beauty Therapist/Receptionist
Amaza Beauty and Spa
Apr 2023 - Oct 2023 (6 months)
Supported the reception desk by handling calls, entering appointments, and collecting payments, while treating, preparing, and maintaining client beauty services.
Answered incoming calls and resolved customer queries, promoted and advertised services when opportunities arose, and maintained accurate account and inventory records while calculating order totals.
Sales Consultant
Delta Brokers
Nov 2014 - Nov 2014 (0 months)
Prospected clients and new target segments, supported sales team readiness, and monitored market conditions to identify opportunities.
Education
Degrees, certifications, and relevant coursework
Browlink_brows
Certificate in Ombre Brows, Beauty Therapy
2024 -
Completed a Certificate in Ombre Brows at Browlink_brows in 2024.
Nail_n_Brow
Certificate in Nail Technology, Nail Technology
2023 -
Completed a Certificate in Nail Technology at Nail_n_Brow in 2023.
Kenosis Beauty Institute
ITEC Diploma in Beauty Specialist, Beauty
2021 -
Completed an ITEC Diploma in Beauty Specialist at Kenosis Beauty Institute in 2021.
Boston City and Campus College
Bachelor of Commerce (BCom), Management Marketing
2016 - 2017
Completed a BCom in Management Marketing at Boston City and Campus College from 2016 to 2017.
Boston Media House
Diploma, Media Practices
2015 -
Completed a Diploma in Media Practices at Boston Media House in 2015.
Boston City Campus College
Higher Certificate, Media
2014 -
Completed a Higher Certificate in Media Consultant at Boston City Campus College in 2014.
Rosebank College
Higher Certificate, Events Management
2013 -
Completed a Higher Certificate in Events Management at Rosebank College in 2013.
Bedfordview High school
National Senior Certificate, General Education
2012 -
Completed the National Senior Certificate at Bedfordview High School in 2012.
Availability
Location
South AfricaAuthorized to work in
Job categories
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