Open to opportunities

Hlengiwe Hlongwane

@hlengiwehlongwane1

Message

Dedicated administrative professional driving operational efficiency and exceptional customer service.

South Africa

Message

What I'm looking for

I seek a role where I can support efficient operations, provide excellent client-facing service, and grow into expanded administrative or coordination responsibilities within a collaborative team.

I am a performance-oriented administrative professional with a track record of improving operations, staffing, and team performance across retail and service environments.

I have experience managing front-desk operations, appointment scheduling, payments, and client records while maintaining high standards of cleanliness and organization.

At The Beauty Academy I developed hygiene programs, improved document organization, and maintained inventory and purchasing processes; at Van Schaik Bookstore I supported sales targets, handled petty cash, and assisted customers with consultative recommendations.

I bring strong communication, organizational, customer-service, and problem-solving skills, and I am committed to responsiveness, efficiency, and supporting teams to meet business goals.

Experience

Work history, roles, and key accomplishments

Front Desk Coordinator

Sorbet

Oct 2024 - Feb 2025 (4 months)

Managed front-desk operations including client greeting, appointment scheduling, payment processing, client records maintenance, and supply ordering to ensure smooth salon service delivery.

Appointments Customer Service Payment Processing Client Records Cash Handling Inventory Management Communication

Administrative Assistant

The Beauty Academy

Nov 2019 - Dec 2021 (2 years 1 month)

Developed and implemented hygiene and safety programs, improved document filing and inventory processes, and maintained calendars and purchase orders to support operations and increase efficiency.

Office Administration Inventory Management Scheduling Microsoft Excel Documentation Procurement Health & Safety

Sales Assistant

Van Schaik Bookstore

Mar 2016 - Oct 2019 (3 years 7 months)

Supported sales operations through consultative customer service, accurate cash and petty cash handling, loss-prevention recordkeeping, and coordination of sales event logistics to meet store targets.