Open to opportunities

Zubaida Begum

@zubaidabegum

Experienced data governance and analytics professional driving business decisions through SFDC, Excel, Power BI, and stakeholder collaboration.

India

Message

What I'm looking for

I seek a challenging QA Analyst or data governance role where I can apply my 15+ years of data stewardship, SFDC/Salesforce, UAT, and analytics to improve data quality and drive operational improvements.

I am a results-driven data governance and analytics professional with 15-16 years' experience influencing business decisions through metrics, dashboards, and cross-functional collaboration. At VMware I design and maintain reports, validate data, and recommend strategies that improve accuracy and drive growth. Previously I led order management, data cleanup, and operational processes at Oracle and Infosys, supporting UAT and stakeholder requirements.

I seek to leverage my expertise in SFDC/Salesforce, Advanced Excel, Power BI, MDM, and UAT to solve complex data problems and deliver measurable improvements. I communicate findings clearly to stakeholders and thrive in roles that require analytical rigor and process optimization.

Experience

Work history, roles, and key accomplishments

Current

Experience Marketing Specialist

Current

VMware Software Pvt Ltd

Nov 2021 - Present (3 years 9 months)

Designed and maintained metrics, reports, analyses, and dashboards to support day-to-day business decisions, collaborating with cross-functional stakeholders and validating data accuracy to drive actionable insights.

Data Governance Data Analysis Power BI Advanced Excel Google Sheets Dashboarding Stakeholder Management

QA Analyst

Oracle India Pvt Ltd

Feb 2011 - Nov 2021 (10 years 9 months)

Provided support for Order Management Cloud projects, drove OM database cleanup to resolve discrepancies and improve order accuracy, and performed UAT while entering customer order and billing data to streamline order processes.

Advanced Excel Google Sheets User Acceptance Testing Order Management Process Improvement

Senior Process Specialist

Infosys BPO Ltd

Jun 2005 - Feb 2011 (5 years 8 months)

Managed day-to-day operations including customer service, order entry, warehousing, and vendor relationships, resolving order problems and maintaining high levels of customer satisfaction.