Open to opportunities

Zorana Vasic

@zoranavasic

Message

Detail-oriented professional transitioning into People Operations and HR support.

Serbia

Message

What I'm looking for

I am looking for a role in a collaborative HR environment where I can support employee experience and contribute to organizational systems.

I am a detail-oriented and highly organized professional with over four years of experience managing scheduling, documentation, communication, and workflow processes in dynamic client-facing environments. My background in psychology has equipped me with a unique perspective on human behavior, which I leverage to create effective systems that enhance employee experiences.

Currently, I am transitioning into People Operations, motivated by a desire to support employee experience more directly and contribute to structured internal systems that help organizations and individuals thrive. I have independently managed all administrative operations in my practice, ensuring compliance with ethical standards while maintaining a high level of service and responsiveness.

My experience includes building and maintaining internal systems for session tracking and client onboarding, as well as providing remote support to team managers. I am eager to bring my skills in organization and communication to a collaborative HR setting, particularly within international, remote-first teams.

Experience

Work history, roles, and key accomplishments

Current

Psychotherapist

Current

UTAS Institute

Jan 2020 - Present (5 years 5 months)

Independently managed all administrative operations of the practice, including scheduling, calendar management, invoicing, and client communication. Maintained confidential documentation in compliance with ethical and data protection standards. Built and maintained internal systems for session tracking, progress notes, and follow-up workflows using Google Workspace.

Scheduling Calendar Management Invoicing Client Communication Google Workspace Workflow Management Data Protection Administration

Administrative Assistant

Strata Support

Jan 2019 - Present (6 years 5 months)

Handled invoice processing, data entry, and document organization in collaboration with financial and operations departments. Kept track of ongoing tasks and created regular internal summaries and reports. Provided remote support to team managers, resolving inquiries and preparing supporting documentation.

Invoice Management Data Entry Document Management Reporting Task Management Administrative Support document preparation

English Teacher

Hello Beda

Jan 2018 - Present (7 years 5 months)

Taught English to individuals in one-on-one online lessons. Adapted communication style to different learners and designed simple, tailored materials. Maintained clear communication and consistent scheduling in a remote teaching environment.

Communication Scheduling Curriculum Development Time Management

Education

Degrees, certifications, and relevant coursework

University of Novi Sad

Bachelor of Arts, Psychology

Completed a comprehensive curriculum in psychology, covering developmental, social, cognitive, and clinical psychology. Gained foundational knowledge in research methodologies and statistical analysis.

UTAS Institute

Relational Transactional Analysis Training, Psychotherapy

Underwent extensive training in Relational Transactional Analysis, focusing on psychotherapeutic theory and practical application. Developed skills in client assessment, therapeutic intervention, and ethical practice.