Zoltan Vastag
@zoltanvastag
Experienced fraud and operations specialist with deep KYC/AML, payments and lottery operations expertise.
SloveniaWhat I'm looking for
I am an operations and fraud specialist with extensive experience in KYC/AML, payments and lottery operations across regulated iGaming and banking environments.
I consistently detect and investigate suspicious activity, manage chargebacks and payment issues, and administer player verification processes to reduce financial and reputational risk.
I have a strong background in credit assessment from bank underwriting and credit analysis roles, and I have implemented process improvements, QA testing and custom tools to streamline workflows and mitigate operational risk.
I work collaboratively with cross-functional teams, train new staff, and bring practical technical skills in SQL, HTML/CSS, JavaScript and scripting to support data-driven decision making and automation.
Experience
Work history, roles, and key accomplishments
Operations Executive
Daisy Services (Gibraltar) Ltd - Lottoland
Feb 2016 - Jul 2025 (9 years 5 months)
Managed lottery operations including processing payouts, KYC player verification, fraud investigations and hedging operations, improving operational accuracy and reducing risk across payouts and jackpots.
Fraud Operations Agent
Cassava Enterprises (Gibraltar) Ltd - 888.com
Jun 2013 - Feb 2016 (2 years 8 months)
Conducted fraud and risk investigations across deposits, cashouts and gameplay, managed fraud queues and chargebacks, and developed reporting to reduce fraud losses and improve detection.
Credit Approval Officer
Raiffeisen Bank Plc
Jan 2008 - Dec 2012 (4 years 11 months)
Approved secured mortgage and unsecured personal loan applications by assessing borrower risk, verifying documentation and coordinating with collections and fraud teams to maintain loan quality.
Credit Analyst
Citibank Plc
Jan 2004 - Dec 2008 (4 years 11 months)
Reviewed and approved unsecured personal installment loan applications, performed financial and background analyses, and collaborated with risk, collections and IT teams to improve credit processes.
Education
Degrees, certifications, and relevant coursework
Kreativut Vocational School
NVQ (Foreign Currency Cashier and Foreign Currency Administrator), Foreign Currency Administration
2011 - 2011
Completed NVQ qualification in Foreign Currency Cashier and Foreign Currency Administration.
BUBudapest Metropolitan University
Bachelor's Degree in Public Relations and Marketing, Communication and Media Studies
2008 - 2011
Completed a Bachelor's Degree in Public Relations and Marketing with focus on communication and media studies.
Athene Tourism, IT and Business Vocational School
NVQ (Institutional Communicator), Institutional Communication
2002 - 2004
Completed NVQ training as an Institutional Communicator.
Vorosmarty Mihaly High School
Leaving Certificate, General Secondary Education
1998 - 2002
Attained Leaving Certificate after secondary education.
Availability
Location
SloveniaAuthorized to work in
Job categories
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