Zoie Miller
@zoiemiller
Detail-oriented Business Administration graduate skilled in office operations and social media.
What I'm looking for
I am a Business Administration graduate with practical experience supporting office operations, customer service, and social media marketing. I bring a reliable, adaptable approach to daily workflows and client interactions.
At my current role I manage phone communication, scheduling, invoicing, and organized digital and physical records for projects and client accounts. I consistently maintain accurate records and support smooth operational processes.
I create and publish social media content to showcase products, completed projects, and company updates, and I assist in converting online inquiries into customers through prompt responses and lead support. I also collaborate with teammates to ensure consistent branding and effective content planning.
I deliver professional customer service under high-volume conditions, resolve customer concerns efficiently, and contribute to team success through strong time management, multitasking, and problem-solving skills.
Experience
Work history, roles, and key accomplishments
Ticket Taker
Kannapolis Cannon Ballers
May 2024 - Present (1 year 9 months)
Provide professional customer service to large event crowds, resolve customer concerns efficiently, and maintain accurate ticket and attendance records to ensure smooth event operations.
Office Assistant
Miller's Flooring
Jan 2024 - Present (2 years 1 month)
Manage daily office operations including scheduling, invoicing, phone communication, and customer follow-ups while maintaining organized digital and physical records to support project and client account workflows.
Education
Degrees, certifications, and relevant coursework
Rowan-Cabarrus Community College
Associate in Applied Science, Business Administration
Associate in Applied Science in Business Administration completed in December 2025 with coursework and practical training in office administration and business operations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Zoie?
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