Zohra Ijtemaye
@zohraijtemaye
Senior HR and People & Culture leader driving inclusive, high-performing workplaces across Canada and the U.S.
CanadaWhat I'm looking for
I am a Senior HR and People & Culture leader with end-to-end, full-cycle HR experience across Canada and the U.S., skilled in employee relations, talent, performance management, total rewards, compliance, and organizational change. I partner with leaders at all levels to drive performance, manage risk, and build inclusive, high-performing workplaces, grounded in strong emotional intelligence and practical business judgment.
My accomplishments include increasing female representation by 30%, improving engagement scores by 25%, reducing escalations by 25%, and delivering performance and rewards redesigns that improved retention and satisfaction. I bring hands-on leadership coaching, DEI strategy implementation, workforce planning, and HR operations expertise in regulated healthcare and multinational environments.
Experience
Work history, roles, and key accomplishments
People & Culture Manager
SteriPro Canada
Oct 2025 - Present (3 months)
Lead full-cycle HR operations in regulated healthcare and medical device reprocessing environments, advising leaders on employee relations, accommodations, and compliance to improve leadership capability and workforce performance.
People & Culture Experience Manager
IDEX MPT
Feb 2020 - Oct 2025 (5 years 8 months)
Progressively promoted HR leader who partnered with senior leaders across Canada and the U.S. to implement people strategies, DEI initiatives, and a performance management framework that improved engagement, representation, retention, and departmental KPIs.
People & Culture Administrator
CBI Home Health
Feb 2019 - May 2019 (3 months)
Supported full-cycle HR including recruitment, onboarding, benefits, leaves, and employee relations, reducing PSW turnover by 25% within two months through improved hiring and engagement practices.
Human Resources Coordinator
City of Cambridge
Sep 2018 - Jan 2019 (4 months)
Maintained HR records and processed payroll and personnel changes to meet municipal and legislative requirements while supporting recruitment administration and benefits processing.
Human Resources Generalist
Cure Hearing Centre
Apr 2015 - Sep 2018 (3 years 5 months)
Delivered comprehensive HR generalist support across recruitment, investigations, payroll, benefits, and policy development, reducing onboarding time by one-third and leading a payroll system transition.
Human Resources Coordinator
Live Switchboard Student Services
May 2014 - Jan 2015 (8 months)
Supported onboarding, benefits, leaves, payroll documentation, and compliance initiatives while co-authoring employee handbook sections and managing HR records.
Education
Degrees, certifications, and relevant coursework
CHRP Certification
CHRP Certification, Human Resources
Professional Human Resources certification currently in progress.
WUWilfrid Laurier University
Honours Bachelor of Business Administration, Marketing & Human Resources
Honours Bachelor of Business Administration with concentrations in Marketing and Human Resources.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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