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Zishaan Murad

@zishaanmurad

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P&C insurance and back-office professional supporting U.S. clients with policy workflows, COIs, and ACORD forms.

India

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What I'm looking for

I'm seeking a remote P&C insurance administrative or back-office role.

At Marble Box LLP Solutions, I supported personal and commercial lines policies using Applied Epic, AMS360, and QQ Catalyst. I processed COIs and ACORD forms within required turnaround times and supported end-to-end mortgage processing.

At InsuredMine Infotech India Private Limited, I supported U.S.-based P&C insurance clients by optimizing CRM workflows and managing scheduling, Zoom calls, and reporting. At TATA Consultancy Services, I assisted UK pension clients with end-to-end administration, including member record updates, calculations, and query resolution.

Experience

Work history, roles, and key accomplishments

Senior Process Associate

Tata Consultancy Services

Feb 2026 - Oct 2026 (8 months)

Assisted UK pension clients with end-to-end pension administration, including member record updates, data validation, calculations, and query resolution. Maintained quality and compliance standards while collaborating with cross-functional teams to meet SLAs.

Pension Administration Data Validation Compliance SLA Adherence Cross Functional Collaboration

Associate (Process Associate)

InsuredMine Infotech India Private Limited

Feb 2025 - Jan 2026 (11 months)

Supported U.S.-based P&C insurance clients by optimizing CRM workflows and improving operational efficiency. Managed complex calendar scheduling, Zoom calls, meeting notes, and action items, and developed automated data visualizations and reports.

CRM Optimization Calendar Management Email Management Zoom Data Visualization Reporting Workflow Automation

Process Associate

Marble Box LLP Solutions

Oct 2022 - Jan 2025 (2 years 3 months)

Supported personal and commercial lines insurance policies using Applied Epic, AMS360, and QQ Catalyst, and processed COIs and ACORD forms. Executed end-to-end mortgage processing, including loan application review, credit analysis, and underwriting decisions.