Diwakar pareek
@diwakarpareek
Senior mortgage and document operations analyst delivering compliant, high-accuracy processes and measurable improvements.
IndiaWhat I'm looking for
I’m a results-driven analyst with more than 5 years of experience across Banking, Finance, US Mortgage, and reconciliation. I’m known for delivering 100% accuracy, applying regulatory standards (including TRID and RESPA), and driving process improvement with strong attention to quality.
I’ve served as an SME and mentor, training new hires and supporting teams through complex workflows across the US mortgage origination lifecycle and insurance policy operations. From preclosing documentation to document indexing and claims processing, I focus on compliance, speed, and error prevention using tools like Captiva and iFulfill.
Experience
Work history, roles, and key accomplishments
Managed end-to-end U.S. home loan documentation in a compliance-focused workflow, applying TRID and RESPA guidelines for disclosures and settlement statements. Served as an SME/mentor, supporting quality assurance reviews and training 20+ new hires.
Owned end-to-end U.S. final expense insurance process execution, including policy lifecycle management and regulatory/organizational compliance. Handled client onboarding, coverage/premium calculations, rate class assignments, supplement forms, and insured death claims.
Processed and reviewed CARES (PPP Forgiveness) program documents with 100% accuracy and zero quality-check failures, including document indexing and labeling. Supported the team as an internal SME, resolving queries and achieving top performance awards.
Data Service Executive
Cygnet Infotech
Sep 2019 - Mar 2020 (6 months)
Drove enrollment outreach by exceeding daily call targets and supporting client onboarding for verification benefits. Managed appointment coordination and maintained high accuracy in biometric registration records while improving customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Bharati Vidyapeeth University
Master of Business Administration (MBA), Business Administration
2023 -
Pursuing an MBA at Bharati Vidyapeeth University starting June 2023.
GLS University
Bachelor of Business Administration (BBA), Business Administration
2019 -
Studied for a BBA at GLS University starting April 2019.
St Joseph Higher Secondary School
Higher Secondary Certificate (HSC - 12th Commerce), Commerce
2016 -
Completed HSC (12th Commerce) at St Joseph Higher Secondary School starting April 2016.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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