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@zinhlepilenyane
Experienced NSFAS administrator with a focus on financial aid management.
I am an experienced NSFAS administrator with over 16 years in the tertiary education sector, specializing in managing complex financial aid operations. My career has been dedicated to ensuring compliance with policies while driving operational efficiency. I have a proven track record of leading teams, fostering collaborations, and delivering exceptional service to students and stakeholders alike.
In my current role as Manager of NSFAS at the University of Johannesburg, I allocate funds to students’ accounts, reconcile control accounts, and resolve complex inquiries. My key achievements include improving campus performance reporting and enhancing operational efficiency through strategic partnerships. I have also acted as Senior Manager, where I successfully implemented innovative solutions that reduced costs and increased efficiency across the university.
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Work history, roles, and key accomplishments
University of Johannesburg
Jan 2014 - Present (11 years 10 months)
As a Manager for NSFAS, I allocate funds to students' accounts, reconcile control accounts, and resolve complex inquiries. I oversee staff duties and facilitate presentations, improving campus performance reporting and stakeholder partnerships.
University of Johannesburg
May 2018 - Jul 2018 (2 months)
In the acting role of Senior Manager, I managed NSFAS administration, enhanced revenue collection, and streamlined processes. I coordinated partnerships to improve compliance and operational transparency.
University of Johannesburg
Jan 2008 - Apr 2013 (5 years 3 months)
As a Financial Officer, I provided customer service for NSFAS applications, managed allocations, and addressed student inquiries related to accounts and funding.
Central University of Technology
Apr 2006 - Nov 2006 (7 months)
As a Bursary Officer, I administered donor funding and internal bursaries, providing consultation services to students and ensuring effective communication with donors.
Degrees, certifications, and relevant coursework
Master’s in Business Management, Business Management
2023 -
Postgraduate Diploma in Business Management, Business Management
2021 -
Advanced Diploma in Management, Management
2020 -
BTech Bridging in Business Management (General), Business Management
2019 -
Advanced Certificate in Business Management, Business Management
2018 -
Advanced Certificate in Project Management, Project Management
2017 -
Higher Certificate in Business Management, Business Management
2016 -
Software and tools used professionally
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