Open to opportunities

Zinhle Pilenyane

@zinhlepilenyane

Message

Experienced NSFAS administrator with a focus on financial aid management.

South Africa

Message

What I'm looking for

I am looking for a role that allows me to leverage my expertise in financial aid management while contributing to institutional growth and student success.

I am an experienced NSFAS administrator with over 16 years in the tertiary education sector, specializing in managing complex financial aid operations. My career has been dedicated to ensuring compliance with policies while driving operational efficiency. I have a proven track record of leading teams, fostering collaborations, and delivering exceptional service to students and stakeholders alike.

In my current role as Manager of NSFAS at the University of Johannesburg, I allocate funds to students’ accounts, reconcile control accounts, and resolve complex inquiries. My key achievements include improving campus performance reporting and enhancing operational efficiency through strategic partnerships. I have also acted as Senior Manager, where I successfully implemented innovative solutions that reduced costs and increased efficiency across the university.

Experience

Work history, roles, and key accomplishments

Current

Manager: NSFAS

Current

University of Johannesburg

Jan 2014 - Present (11 years 6 months)

As a Manager for NSFAS, I allocate funds to students' accounts, reconcile control accounts, and resolve complex inquiries. I oversee staff duties and facilitate presentations, improving campus performance reporting and stakeholder partnerships.

Presentation

Senior Manager (Acting): NSFAS

University of Johannesburg

May 2018 - Jul 2018 (2 months)

In the acting role of Senior Manager, I managed NSFAS administration, enhanced revenue collection, and streamlined processes. I coordinated partnerships to improve compliance and operational transparency.

Revenue Collection Process Improvement Compliance Administration Coordination Leadership

Financial Officer: NSFAS

University of Johannesburg

Jan 2008 - Apr 2013 (5 years 3 months)

As a Financial Officer, I provided customer service for NSFAS applications, managed allocations, and addressed student inquiries related to accounts and funding.

Customer Service Financial Management Teamwork

Bursary Officer

Central University of Technology

Apr 2006 - Nov 2006 (7 months)

As a Bursary Officer, I administered donor funding and internal bursaries, providing consultation services to students and ensuring effective communication with donors.

International Donors Consultation Communication