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Zineb SABBANI

@zinebsabbani

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Remote Sales Advisor at Moorish Craft, handling customer enquiries and supporting sales opportunities.

Morocco

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At Moorish Craft, I handle customer enquiries through phone calls and online messages, follow up with customers, and support sales opportunities. I also take part in Teams meetings with potential customers.

At Cabinet Dr Meryeme, I conducted remote patient triage, assessed clinical information to determine urgency, and escalated urgent cases, including arranging emergency services.

As a Consulting Engineer at NBDI Consulting, I handled customer and stakeholder enquiries from first contact to resolution. I managed cases, maintained records using digital systems, and escalated complex issues when needed.

Experience

Work history, roles, and key accomplishments

Current

Remote Sales Advisor

Current

Moorish Craft

Sep 2025 - Present (1 year 2 months)

Handled customer enquiries via phone and online messages, made outbound calls, and participated in Teams meetings with potential clients. Managed multiple conversations and followed up on sales opportunities.

Customer Service Sales Communication Skills Remote Work Microsoft Teams

Remote Care Co-Ordination Assistant

Cabinet Dr Meryeme

Jul 2024 - Sep 2025 (1 year 2 months)

Conducted remote patient triage, collected and assessed clinical information, and escalated urgent cases. Managed a high volume of cases and collaborated with healthcare professionals.

Patient Triage Clinical Assessment Communication Skills Time Management Remote Work

Consulting Engineer

NBDI Consulting

Dec 2023 - Jul 2025 (1 year 7 months)

Acted as primary point of contact for customers and stakeholders, handling enquiries from first contact to resolution. Built rapport and resolved issues, escalating complex cases as needed.

Customer Service Communication Skills Problem Solving Case Management Remote Work

Education

Degrees, certifications, and relevant coursework

Ecole Nationale des Sciences Appliquées d’Al Hoceima (ENSAH)

MEng (Hons), Energy & Renewable Energies

2018 - 2023

MEng (Hons) in Energy & Renewable Energies from Ecole Nationale des Sciences Appliquées d’Al Hoceima (ENSAH), Morocco, from 2018 to 2023.

Hexagone

Baccalauréat, General

2012 - 2018

Grade: Distinction

Baccalauréat from Hexagone, Fès, Morocco, from 2012 to 2018, graduated with distinction across 12 subjects including Mathematics, English, and Science.