Zeynab Qasımova
@zeynabqasmova
Customer support and sales professional who excels in live chat, orders, and relationship building.
AzerbaijanWhat I'm looking for
Hi, I’m Zeynab, a customer support and sales professional with experience in retail, e-commerce operations, and pharmaceutical sales. I’ve worked directly with customers in Azerbaijan (Bakü), helping them with product selection, managing orders, and handling returns and exchange processes.
I also supported daily sales activities through ticket management and live chat support, while presenting pharmaceutical products to healthcare professionals and building strong client relationships. I’m a quick learner and a responsible problem-solver who enjoys delivering excellent customer service and accurate product information.
Experience
Work history, roles, and key accomplishments
Sales Consultant
Emilio Rosha Azerbaijan
Feb 2017 - Dec 2019 (2 years 10 months)
Assisted customers with selecting clothing and accessories based on their needs while maintaining a positive shopping experience. Processed sales transactions, handled cash/POS operations, and supported product displays, returns/exchanges, and inventory restocking.
Pharmaceutical Sales Rep
TETRADA MMC
Jan 2019 - Mar 2019 (2 months)
Promoted pharmaceutical products to healthcare professionals and provided accurate product information through live interactions. Supported daily sales activities and helped meet targets through customer support and market monitoring.
Education
Degrees, certifications, and relevant coursework
Baku Management and Technology College
Repair and Service of Computer Networks and Technology Certification, Computer Networks and Technology
2018 - 2021
Completed a certification in repair and service of computer networks and technology.
OpenLearn
Python Program - 2, Python Programming
Completed the OpenLearn Python Program - 2 course.
OpenLearn
Python Program - 1, Python Programming
Completed the OpenLearn Python Program - 1 course.
OpenLearn
AI-Powered Performance Ads Technology Certification, AI Advertising
Earned an OpenLearn certification for AI-Powered Performance Ads Technology.
OpenLearn
AI-Powered Shopping Ads Certification, AI Marketing
Earned an OpenLearn certification for AI-Powered Shopping Ads.
AI Skills 4 Women - Changers Tech
AI Skills 4 Women, Artificial Intelligence
Completed the AI Skills 4 Women program with Changers Tech.
Founderz
Excel and Copilot Fundamentals, Microsoft Excel
Completed Excel and Copilot Fundamentals training.
Tech stack
Software and tools used professionally
Availability
Location
AzerbaijanAuthorized to work in
Job categories
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