
Chan Bakkwan
@chanbakkwan
I turn raw e-commerce data into actionable insights using SQL, Power BI, and Excel.
What I'm looking for
I completed an end-to-end e-commerce analysis of 100K+ orders, using SQL and Power BI to turn raw data into business insights. I built an RFM model with CTEs and window functions, plus a star-schema dashboard to identify high-value customers.
My analysis found that funnel and customer-retention delays beyond seven days were associated with review scores falling from 4.4 to 3.9. During my internship at 科学城(广州)城市更新集团有限公司, I also maintained daily project-progress trackers, verified records, and supported document digitization and client communication.
Experience
Work history, roles, and key accomplishments
End-to-end contract signing support – Prepared all pre-signature materials, guided on-site workflows, and organized post-signature documentation, ensuring a smooth and efficient signing process for multiple project batches.
Client communication & basic consultation – Directly engaged with multiple households to explain procedures and answer queries, strengthening patience, active listening
Education
Degrees, certifications, and relevant coursework
Guangzhou College of Commerce (广州商学院)
Bachelor of management, electric economic
2022 - 2026
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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