Zelalem zinaw

I've processed customer transactions and account-related work at Commercial Bank of Ethiopia, verifying documentation and data under strict banking and regulatory procedures.

At Dream Port, I respond to customer inquiries, resolve issues professionally, and maintain accurate records while following detailed support scripts and quality standards.

As an independent web application developer, I've designed HTML-based management dashboards for organizing and displaying business data. I test application functionality, improve workflows from feedback, and structure datasets accurately.

I'm bilingual in Amharic and English and bring reliable remote-work habits, strong reading comprehension, and careful adherence to multi-step guidelines to annotation, transcription, translation, and content-review work.