Zee Miñano
@zeemiano
Veterinary healthcare virtual assistant with small-animal clinic experience, supporting consultations, patient follow-up, and pet-owner education.
PhilippinesWhat I'm looking for
At FurKingdom Animal Clinic & Grooming, I supported consultations, preventive care, grooming services, safe patient handling, and minor clinical procedures. I also explained treatments and aftercare instructions so pet owners could understand recommendations and next steps.
With ANGKOP QC and various clinics, I assisted veterinarians during spay/neuter drives and community vaccination programs, and supported patient monitoring. I coordinated follow-up needs with veterinarians and pet owners while contributing to accurate intake and client education.
At Convergys (now Concentrix), I supported US-based customer accounts with insurance, billing, coverage questions, claims processing, and account updates. I documented interactions accurately and protected customer information.
Experience
Work history, roles, and key accomplishments
Part-Time Veterinary Clinical Assistant
FurKingdom Animal Clinic & Grooming
Jan 2024 - Present (2 years 8 months)
Supported consultations, preventive care, grooming services, safe patient handling, and minor clinical procedures. Explained treatments and aftercare instructions to pet owners and assisted with patient information gathering and follow-up communication.
Volunteer and On-Call Veterinary Assistant
ANGKOP QC and Various Clinics
Jan 2024 - Present (2 years 8 months)
Assisted veterinarians during spay/neuter drives, community vaccination programs, and patient monitoring activities. Coordinated with veterinarians and pet owners regarding follow-up needs and animal welfare concerns.
Managed US-based customer accounts involving insurance, billing, coverage questions, and account concerns through phone and computer-based support. Supported claims processing, troubleshooting, and account updates while documenting interactions accurately.
Education
Degrees, certifications, and relevant coursework
De La Salle Araneta University
Doctor of Veterinary Medicine, Veterinary Medicine
2018 - 2026
Graduate of the Doctor of Veterinary Medicine program, with hands-on small-animal clinic experience.
Romblon State University
Bachelor of Secondary Education, Education
2012 - 2016
Graduate of the Bachelor of Secondary Education program, major in English.
St. Paul University Manila
Bachelor of Science in Business Administration, Business Administration
2011 - 2012
Pursued a Bachelor of Science in Business Administration major in Marketing Management.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Job categories
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