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Zayra Alejandra Zepeda RuelasZR
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Zayra Alejandra Zepeda Ruelas

@zayraalejandrazepeda

Mortgage account executive at HSBC who formalized mortgage loans and improved file integration to speed validation with notaries and the Public Reg

Mexico
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At HSBC, I managed and formalized mortgage loans, including INFONAVIT and FOVISSSTE co-financing, liquidity, construction, and standard bank loans. I assessed credit risk, interpreted credit bureau reports, and calculated client income.

I coordinated with notaries, appraisers, and bank providers to validate guarantees and documents. I also improved file integration, reducing validation time with notaries and the Public Registry.

As an HSBC Mortgage Management Leader, I prepared documentation for commercial appraisals, checked authorized credit lines, and handled post-signature documents through closing and final verification.

At Banco del Bajío, I served clients seeking foreign currency exchange and reviewed prospective clients for domestic or international currency transactions. My banking experience also includes financial product advice, customer service, and sales reporting in Excel.

Experience

Work history, roles, and key accomplishments

BB

Ejecutivo de Cambios

Banco del Bajío

Nov 2025 - Jun 2026 (7 months)

Provided foreign exchange services, seeking competitive rates for clients transacting in different currencies. Prospected and reviewed potential clients for national or international currency shipments.

HS

Ejecutivo de Cuenta Especializado Hipotecario

Jul 2015 - Jul 2025 (10 years)

Managed and formalized mortgage loans including co-financing with INFONAVIT and FOVISSSTE, liquidity, construction, and pure banking. Evaluated credit risks, interpreted credit bureau reports, and calculated client income. Negotiated with notaries, appraisers, and bank suppliers to validate guarantees and documents.

HS

Líder de Gestión Hipotecario

Sep 2014 - Jun 2015 (9 months)

Led technical activities surrounding mortgage formalization, including preparing documentation for commercial appraisals, verifying authorized lines, and integrating post-signature documentation for safekeeping. Ensured final numbers were verified and confirmed for deeds.

HS

Ejecutivo de Servicio (Ventanilla)

Sep 2012 - Jun 2013 (9 months)

Provided customer service for banking operations such as deposits, withdrawals, and loan payments. Managed cash and account reconciliations with high security standards. Applied protocols against financial crimes and regulatory compliance.

Education

Degrees, certifications, and relevant coursework

UP

Universidad del Desarrollo Profesional

Licenciatura, Negocios Internacionales

2008 - 2013

Pursued a degree in International Business, obtaining a carta pasante (all coursework completed but not yet graduated).

Universidad del Valle de México logoUM

Universidad del Valle de México

Licenciatura, Mercadotecnia Internacional

2008 - 2012

Completed a degree in International Marketing and graduated.

AM

AMIB

Certificación, Fondos Bursátiles

Certification in stock market funds.

Tech stack

Software and tools used professionally

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