ZXzaraPT Xd
@zaraptxd
IT technician with hands-on experience in computer maintenance.
PortugalWhat I'm looking for
I'm Filipe Vitorino, an IT technician with a strong foundation in computer hardware and software. My journey began with an internship at Portimão City Council, where I honed my skills in repairing and maintaining various devices, including computers and tablets. This experience taught me the importance of teamwork and problem-solving in a fast-paced environment.
After my internship, I furthered my education in IT Equipment Management and pursued studies in Information Systems and Technologies at the University of Algarve. Although I faced financial challenges that interrupted my studies, I gained valuable knowledge in programming and networking. My most recent role at Worten allowed me to apply my skills in a customer-centric environment, where I managed hardware repairs and provided exceptional support to over 120 customers daily.
Experience
Work history, roles, and key accomplishments
Sales Associate
Worten
Jun 2022 - Sep 2023 (1 year 3 months)
Worked as a Sales Associate, responsible for packing and unpacking orders, filling ink cartridges, and providing customer support. Gained experience in software and hardware repairs for cell phones and computers, handling an average of 120 customers daily.
Intern
Portimão City Council
May 2019 - Aug 2019 (3 months)
Completed an internship in the Informatics Department, focusing on repairing and maintaining computers, tablets, and laptops. Responsibilities included replacing equipment in schools and resolving internet issues, working collaboratively in a team.
Education
Degrees, certifications, and relevant coursework
Employment Institute
Intermediate Level Training, Digital Skills
2022 - 2022
At the beginning of the year I took a 50-hour paid online training course at the employment institute. This training covered how to use Windows and its tools, as well as the security we should have on the internet and some work to present on these topics.
UAUniversity of Algarve
TESP, Information Systems and Technologies
2020 - 2022
I enrolled in the Information Systems and Technologies course at the University of Algarve, but I didn't finish it due to financial problems, but I plan to go back later to finish it. I learned a little about networks and programming and other computer subjects.
PGPoeta António Aleixo School Group
Technician, IT Equipment Management
2017 - 2020
Grade: 12
In this professional course that I took at Poeta António Aleixo secondary school, most of my learning was about computer hardware, assembling and disassembling them, I also learned basic programming, and a little about networks.
Tech stack
Software and tools used professionally
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