Zane CowlingZC
Open to opportunities

Zane Cowling

@zanecowling

Customer service and inventory analyst with strong problem-solving skills.

United States
Message

What I'm looking for

I seek a role that values customer relationships and offers growth opportunities.

I'm Zane Cowling, a dedicated professional with a strong background in customer service and inventory analysis. Currently, I work as a Parts Sales and Customer Care Specialist at Volkswagen of America, where I manage retail and wholesale parts sales, consistently exceeding sales targets through expert recommendations and exceptional customer service. My experience in inventory data analysis has enabled me to maintain accuracy and ensure proper stock levels, contributing to the overall efficiency of operations.

Previously, I worked as a Welder Fabricator at BLT Steel Fabrication, where I honed my skills in metal fabrication and welding techniques. My ability to read blueprints and work independently or as part of a team allowed me to meet tight production deadlines while maintaining high-quality standards. I am passionate about continuous improvement and have developed a proactive approach to lead generation and building strong client relationships.

Experience

Work history, roles, and key accomplishments

Volkswagen of America logoVA
Current

Parts Sales and Customer Care Specialist

Volkswagen of America

Jan 2022 - Present (3 years 5 months)

Managed retail and wholesale parts sales, assisting customers with product selection, pricing, and availability. Consistently met and exceeded sales targets by providing expert recommendations and exceptional customer service. Maintained inventory accuracy and processed high-volume orders efficiently.

Education

Degrees, certifications, and relevant coursework

Lawson State Community College logoLC

Lawson State Community College

Welding Certification, Welding

2020 - 2020

Earned a Welding Certification, focusing on various welding techniques and safety practices necessary for the fabrication and assembly of metal structures.

Jefferson State Community College logoJC

Jefferson State Community College

GED, General Education

2018 - 2018

Completed the General Educational Development (GED) program, demonstrating proficiency in core academic skills and knowledge equivalent to a high school diploma.

Tech stack

Software and tools used professionally

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Zane Cowling - Parts Sales and Customer Care Specialist - Volkswagen of America | Himalayas