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Zandile Mdunge

@zandilemdunge

Payments Manager at Jabula Bets overseeing deposits, withdrawals, reconciliations and payment controls in iGaming.

At Jabula Bets, I lead day-to-day payments operations across deposits and withdrawals. I coordinate with PSPs, oversee reconciliations and settlements, and investigate payment exceptions.

At World Sports Betting, I managed daily payment operations and supervised the Payments team, supporting accurate transaction records, beneficiary verification and payment batches. Across my payments roles, I have improved procedures and operational controls and supported KYC, AML and fraud-prevention processes.

Experience

Work history, roles, and key accomplishments

Current

Payments Manager

Current

Jabula Bets

Mar 2026 - Present (8 months)

Lead day-to-day payments operations across deposits and withdrawals, supporting accurate and timely transaction processing. Monitor payment performance, coordinate with PSPs, and oversee reconciliations and settlements.

Payments Operations Deposits Withdrawals PSP Coordination Reconciliations Settlements KYC AML Fraud Prevention KPI Reporting SOPs Workflow Improvement Risk Finance Engineering Customer Support

Payments Line Manager

World Sports Betting

Jan 2022 - Mar 2026 (4 years 2 months)

Managed daily payment operations and supervised the Payments team across transaction processing and withdrawals. Approved EFTs, instant payments and manual withdrawals in line with operational controls.

Payments Operations Team Supervision EFT Instant Payments Manual Withdrawals Beneficiary Verification Payment Batches Reconciliations Exceptions PSP Coordination Operational Procedures Escalation Management

Payments Administrator

World Sports Betting

Jan 2021 - Dec 2021 (11 months)

Processed withdrawals, verified banking details and supported payment reconciliations. Maintained accurate transaction information and assisted with day-to-day payment operations.

Withdrawals Banking Verification Payment Reconciliation Transaction Records Payment Operations

Supervisor / Office Administrator / Payout Clerk

Hollywoodbets

Jan 2017 - Dec 2020 (3 years 11 months)

Supported payout operations, cash controls, FICA compliance and branch administration. Handled payment-related tasks and operational queries while supporting team and customer-facing activities.

Payment Operations Cash Controls FICA Compliance Branch Administrator Payment Tasks Operational Queries Team Support Customer Service