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Hubre Kroon

@hubrekroon

Payments and fraud specialist at WAPPoint who monitors transaction patterns, assesses merchant risk, and resolves chargebacks.

South Africa

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What I'm looking for

I’m seeking a fully remote role with an international payments or fintech company.

At WAPPoint (Third Party Payment Solutions), I monitor transaction patterns across the merchant base and investigate suspicious activity, including duplicate transactions and card testing. I assess merchant and payment risk, document cases, and support FICA compliance.

I also resolve escalated card disputes and chargebacks, and verify transactions before releasing merchant payments. My work includes merchant onboarding, reviewing affordability and bank records, and assessing high-risk merchants.

As an Accounts Receivable Team Leader and finance administrator at WAPPoint, I handled debtor management, payment arrangements, invoices, and reconciliations. I guided clients through the CRM portal and processed card payments using MOTO and 3D Secure.

Earlier, I worked in bookkeeping at Century Trust & Wealth (Pty) Ltd and support services at Aerodyne Aviation Technologies (AAT Composites), with experience in reconciliations, billing, inventory, and maintenance reporting. I’ve worked fully remotely since 2020 and am seeking a remote role with an international payments or fintech company.

Experience

Work history, roles, and key accomplishments

Current

Payment and Transaction Processor

Current

WAPPoint (Third Party Payment Solutions)

Mar 2019 - Present (7 years 8 months)

Monitors daily bank mark-off files and transaction patterns to detect and prevent fraud across the merchant base. Investigates duplicate transactions, reversals, card testing, declines, and unusual activity using Excel and pivot tables.

Fraud Detection Transaction Monitoring Risk Assessment Excel Pivot Tables MATCH OFAC FICA Chargebacks Disputes CRM Moto 3D Secure Technical Support Any Desk TMS PayCloud

Junior Bookkeeper / Assistant

Century Trust & Wealth (Pty) Ltd

Sep 2016 - Mar 2019 (2 years 6 months)

Maintained trust and client entities on Pastel Evolution, ran daily bank and municipal reconciliations, loaded creditors and payments on Standard Bank Business Online, and handled monthly billing. Processed client payment instructions and internal transfers, and monitored petty cash, rental income, and municipal accounts.

Bookkeeping Pastel Evolution Bank Reconciliation Creditors Payments Billing Petty Cash Rental Income Municipal Accounts (Rates)

Support Services Assistant

Aerodyne Aviation Technologies (AAT Composites)

Apr 2014 - Aug 2016 (2 years 4 months)

Managed the maintenance software programme, spare parts scanning, and inventory integration with Pastel Partner; created purchase orders and dealt with suppliers daily. Reported maintenance expenditure for budget meetings, prepared projections for the CFO, and supported health and safety compliance.

Maintenance Software Inventory Management Pastel Partner Purchase Order Supplier Management Budget Reporting Health and Safety Compliance

Recruiting Consultant, Temp Desk

Tower Group (Pty) Ltd

Nov 2011 - Mar 2014 (2 years 4 months)

Screened and interviewed candidates, ran reference, credit, criminal, and qualification checks on MIE and LexisNexis, and prepared contracts and rate confirmations. Handled client queries, daily temp candidate care and reporting, and supported consultants with administration.