zaman Ali

I am a resourceful, customer-focused professional with over eight years' experience in customer service, sales, operations management, and accounts handling within the optical and healthcare sector. I consistently deliver high customer satisfaction through effective front-desk management, sales consultations, and post-sales support.

At Eye First Super Specialist Eye Center I managed front desk operations, processed orders and billing, handled payments and reconciliations, and collaborated across teams to maintain smooth workflows. Previously, I built long-term client relationships, managed inventory and store operations, and supported cash collections and vendor payments at Tulip Optical and ABC Chashmewale.

I bring strong communication, CRM and basic computer skills, with experience in inventory control, daily reconciliation, and payment handling. I am motivated to join a team where I can contribute to customer retention, operational efficiency, and sales growth.