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Zainab MusaZM
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Zainab Musa

@zainabmusa1

Cafe Manager at Coficaf using sales insights to improve operations and contribute to a 15% sales increase.

Kenya
Message

At Coficaf - Nairobi, I use customer and sales insights to inform products, service, and operations. I track daily sales and product performance, maintain operational records, and monitor customer feedback.

I monitor stock levels, product movement, and wastage, and follow up on supply discrepancies. I contributed to operational changes that increased sales by approximately 15%.

At Kanairo Wear, I handled daily transactions and maintained accurate sales records. I also monitored product availability and supported stock handling and daily operational procedures.

I’m interested in turning business data into actionable insights. My experience includes Excel, Power BI, data cleaning, KPI reporting, business reporting, and dashboard development.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

BA

Barista Ace

Professional Barista Course, Barista

2023 - 2023

Completed a professional barista course in 2023.

CS

Coastlands College of Professional Studies

Certificate, Computer Studies

2023 - 2023

Completed computer studies in 2023.

Coursera logoCO

Coursera

Google Data Analytics Professional Certificate, Data Analytics

Completed the Google Data Analytics Professional Certificate, covering data analysis, cleaning, and visualization.

Tech stack

Software and tools used professionally

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