Zainab Ali

I’m a Financial Operations Specialist with 8+ years of experience, specializing in financial operations, billing accuracy, insurance coordination, and account reconciliation. I’m known for delivering 99% accuracy in hospital billing and payment processing while keeping records clean and audit-ready.

In my current role as a Receptionist / Front Desk Officer at American Mission Hospital, I process daily patient payments, insurance claims, and cash transactions with 99% accuracy. I also perform monthly account reconciliation for 500+ patient accounts, resolve discrepancies, and generate financial reports and statements using QuickBooks and MS Excel.

Previously at Al Jishi Specialist Dental Centre, I managed billing operations for a high-volume dental center, prepared monthly financial statements, and reconciled daily cash, card, and insurance transactions. I submitted insurance claims, followed up on reimbursements, tracked outstanding balances, and supported payment coordination with suppliers.

Earlier, as an Insurance Officer / Receptionist and a Contract Administrator, I strengthened my attention to detail across verification, claims submission, client billing inquiries, and contract compliance. I bring strong problem-solving, time management, and confidentiality to every step—from billing to documentation and contract administration.