Zainab Abubakar

I am Zainab Abubakar, a dedicated and energetic professional with a strong background in customer service and logistics. My experience as a Passenger Service Agent at Aviance Ghana honed my ability to manage customer inquiries and handle baggage-related issues efficiently. I pride myself on my outstanding listening skills and my capacity to work well under pressure, ensuring that I deliver exceptional service in any situation.

In my role as a Cargo Clearing and Forwarding Agent at Ikeman Company Limited, I developed a keen understanding of shipping documentation and customs processes. I excelled in building relationships with shipping carriers and suppliers, which was crucial for facilitating smooth logistics operations. My educational background in Customer Care and Passenger Handling, combined with my professional training in database management, equips me with the skills necessary to thrive in dynamic environments.