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Zahra Fatiya

@zahrafatiya

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Personal Assistant at GCMHeroFNB, coordinating executive schedules, business travel, and confidential documents.

Indonesia

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At GCMHeroFNB, I support the Director with daily schedules, correspondence, and bilingual meetings. I also coordinate domestic and international business travel and handle confidential documents.

In my HRGA Staff role at GCMHeroFNB, I supported recruitment, onboarding, employee records, payroll, and BPJS administration. I also handled vendor management and office operations.

As a Product Specialist at PT.DarwinboxDigitalSolutions, I assessed client needs and provided tailored HRIS solutions. I delivered product training and worked with product and technical support teams to troubleshoot issues.

At PT.WOM Finance,Tbk, I prepared employee movement documentation, processed Talent Management payments, and supported HR reporting. I hold a bachelor's degree in Psychology from Binus University.

Experience

Work history, roles, and key accomplishments

Current

Personal Assistant

Current

GCM Hero FNB

May 2025 - Present (1 year 5 months)

Supported the Director in managing daily schedules, preparing correspondence, and coordinating bilingual meetings. Arranged and accompanied the Director on business trips, handling travel logistics and meeting preparation.

Schedule Management Travel Management Correspondence Bilingual Communication Confidentiality Stakeholder Liaison Event Coordination

HRGA Staff

GCM Hero FNB

Apr 2025 - May 2025 (1 month)

Supported end-to-end recruitment processes, including job posting, candidate screening, interview coordination, and onboarding documentation. Managed HR administrative tasks such as employee database updates, attendance tracking, payroll, and BPJS administration.

Recruitment Candidate Screening Interview Coordination Onboarding HR Administration Employee database management Attendance Tracking Payroll BPJS Administration Vendor Management Office Administration Event Coordination

Product Specialist

PT. Darwinbox Digital Solutions

Sep 2021 - Jul 2023 (1 year 10 months)

Conducted client needs assessments and provided tailored HRIS solutions aligned with Service Level Agreements. Collaborated with product and technical support teams to troubleshoot issues and minimize operational disruptions.

HRIS Client Needs Assessments Solution Design Troubleshooting Product Training Webinars Client Records Knowledge Management

Human Capital and Talent Management Administrative Staff

PT WOM Finance, Tbk

Mar 2021 - Aug 2021 (5 months)

Prepared and verified documentation for employee promotion, transfer, and demotion processes to ensure compliance and accuracy. Processed and reconciled Talent Management-related payments and invoices while maintaining strict financial records.

Talent Management Documentation Compliance Payment Processing Invoice Reconciliation HR Data Management performance reporting Meeting Coordination

Education

Degrees, certifications, and relevant coursework

Binus University

Bachelor's Degree, Psychology

2016 - 2020

Activities and societies: Buddy Coordinator, coordinated cross-functional teams to design and execute orientation programs, mentored 40+ new students, and managed event logistics.

Bachelor's degree in Psychology from Binus University, Faculty of Humanities, completed in 2020.