YUyuzana User
@yuzanauser
Experienced IT professional specializing in system engineering and support.
ThailandWhat I'm looking for
I am an experienced IT professional with over five years of expertise in system engineering and IT support. My career began as an IT Support Specialist at Myanmar Web Designer Company, where I provided technical assistance, resolved email errors, and handled software and hardware installations. I then advanced to a System Engineer role at TrustLink Company, responsible for maintaining ATM switching servers and ensuring the reliability of critical banking infrastructure.
At RITZ Company, I specialized in optimizing server performance and scalability using Proxmox and VMware. My extensive experience includes Linux system administration, Microsoft technologies, server virtualization, performance tuning, and IT infrastructure management. I am dedicated to maintaining high availability and security in all systems I manage, and I thrive in challenging environments that require problem-solving and adaptability.
Experience
Work history, roles, and key accomplishments
RISystem Engineer
RITZ
Mar 2023 - Nov 2024 (1 year 8 months)
As a System Engineer at RITZ, I managed Linux system administration, ensuring stability and security. I configured Active Directory, managed Microsoft Exchange Server, and implemented AWS cloud infrastructure. My role involved deploying web and database servers, ensuring high availability and performance, and documenting system configurations.
System Engineer
TrustLink Co.ltd
Jan 2022 - Feb 2023 (1 year 1 month)
At TrustLink, I managed Linux-based servers, including installation and troubleshooting. I worked on ATM switching systems, resolving customer complaints, and ensuring data backup and recovery. My experience included configuring Linux mail servers and monitoring systems using Zabbix.
IT Support Specialist
Myanmar Web Designer Co.ltd
Jan 2020 - Jan 2021 (1 year)
In my role at Myanmar Web Designer, I provided IT support, focusing on mail server monitoring and configuration. I handled email migrations, problem-solving for mail errors, and managed website file uploads to web hosting services. My work ensured smooth operation of web and email services.
Education
Degrees, certifications, and relevant coursework
EnGenius
Certification, Networking
2023 - 2023
Earned EnGenius Certified Network Specialist certification, enhancing skills in networking technologies and solutions.
Red Hat
Certification, System Administration
2022 - 2023
Achieved Red Hat Certified System Administrator (RHCSA) certification, demonstrating proficiency in Linux system administration.
BIM Trainings
Certificate, Cloud Infrastructure
2022 - 2022
Completed a course on Managing Cloud Infrastructure with AWS, gaining skills in cloud services and infrastructure management.
Information and Communication Technology Training Institute
Professional Diploma, Network Engineering
2019 - 2019
Completed a Professional Diploma in Network Engineering, focusing on various aspects of network design, implementation, and management.
West Yangon Technological University
Bachelor of Engineering, Electronics
Tech stack
Software and tools used professionally
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