yuzana UserYU
Open to opportunities

yuzana User

@yuzanauser

Experienced IT professional specializing in system engineering and support.

Thailand

What I'm looking for

I am looking for a role that offers opportunities for growth, a collaborative environment, and challenges that allow me to leverage my skills in system engineering and IT support.

I am an experienced IT professional with over five years of expertise in system engineering and IT support. My career began as an IT Support Specialist at Myanmar Web Designer Company, where I provided technical assistance, resolved email errors, and handled software and hardware installations. I then advanced to a System Engineer role at TrustLink Company, responsible for maintaining ATM switching servers and ensuring the reliability of critical banking infrastructure.

At RITZ Company, I specialized in optimizing server performance and scalability using Proxmox and VMware. My extensive experience includes Linux system administration, Microsoft technologies, server virtualization, performance tuning, and IT infrastructure management. I am dedicated to maintaining high availability and security in all systems I manage, and I thrive in challenging environments that require problem-solving and adaptability.

Experience

Work history, roles, and key accomplishments

RITZ logoRI

System Engineer

RITZ

Mar 2023 - Nov 2024 (1 year 8 months)

As a System Engineer at RITZ, I managed Linux system administration, ensuring stability and security. I configured Active Directory, managed Microsoft Exchange Server, and implemented AWS cloud infrastructure. My role involved deploying web and database servers, ensuring high availability and performance, and documenting system configurations.

TC

System Engineer

TrustLink Co.ltd

Jan 2022 - Feb 2023 (1 year 1 month)

At TrustLink, I managed Linux-based servers, including installation and troubleshooting. I worked on ATM switching systems, resolving customer complaints, and ensuring data backup and recovery. My experience included configuring Linux mail servers and monitoring systems using Zabbix.

MC

IT Support Specialist

Myanmar Web Designer Co.ltd

Jan 2020 - Jan 2021 (1 year)

In my role at Myanmar Web Designer, I provided IT support, focusing on mail server monitoring and configuration. I handled email migrations, problem-solving for mail errors, and managed website file uploads to web hosting services. My work ensured smooth operation of web and email services.

Education

Degrees, certifications, and relevant coursework

EN

EnGenius

Certification, Networking

2023 - 2023

Earned EnGenius Certified Network Specialist certification, enhancing skills in networking technologies and solutions.

RH

Red Hat

Certification, System Administration

2022 - 2023

Achieved Red Hat Certified System Administrator (RHCSA) certification, demonstrating proficiency in Linux system administration.

BT

BIM Trainings

Certificate, Cloud Infrastructure

2022 - 2022

Completed a course on Managing Cloud Infrastructure with AWS, gaining skills in cloud services and infrastructure management.

II

Information and Communication Technology Training Institute

Professional Diploma, Network Engineering

2019 - 2019

Completed a Professional Diploma in Network Engineering, focusing on various aspects of network design, implementation, and management.

WU

West Yangon Technological University

Bachelor of Engineering, Electronics

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