Kelly Pienaar

Maintain IT systems and infrastructure for 150+ medical users, lead email migrations to Microsoft 365, design and deploy custom physical and virtual servers, and manage Azure and VMware IaaS resources to improve reliability and backups.

Provided technical support to 80+ users across multiple businesses, managed Azure AD and hybrid integrations, executed hardware rollouts and email upgrades, and supported virtualization with VMware and Hyper-V.

Provided hardware, software, and network troubleshooting, maintained internal databases and e-commerce platforms, and assisted with server maintenance and small-scale virtualization projects.

Provided remote desktop support and project design for 350 users across 20 branches, performed server administration (Server 2003–2008 R2, SBS), virtualization (Hyper-V), firewall administration, and cloud mail/server migrations.

Led EUC support for the EMEA region supporting 650 users in South Africa, managed global service desk interactions, PXE imaging, backup/recovery with Acronis, and procurement/budgeting for the Africa cluster.

Completed a Diploma of Information Technology Networking focused on networking and systems administration.

Completed a Certificate III in Information Technology and Design Media covering foundational IT and media design skills.

Completed Matric Certificate with subjects including English, Afrikaans, Mathematics, Science, Accounting, and Business Economics.