At Nipa Cloud Technology Co., Ltd., I monitor network infrastructure, security systems, cloud services, and operational alerts. I investigate incidents with Linux tools and operational dashboards, document findings, and escalate complex issues to engineering teams.
I also designed, built, and deployed practical web applications, including a restaurant inventory system with mobile barcode scanning and low-inventory email alerts. My projects include SupportOpsHub for shift workflows and incident tracking, and a multi-tenant POS and inventory platform with tenant-level data isolation.
