Open to opportunities

Ye Phyo Khine

@yephyokhine

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Results-driven System Engineer with 8+ years of IT experience.

Thailand

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What I'm looking for

I am looking for a dynamic IT role that values innovation and collaboration.

I am a results-driven System Engineer with over 8 years of experience in IT infrastructure, ERP systems, and software support. My expertise lies in network administration, cloud computing, and database management, where I have successfully led ERP implementations that reduced operational inefficiencies by over 30%. I am passionate about optimizing workflows and enhancing system performance through user training and system customization.

Throughout my career, I have managed IT teams, mentored junior technicians, and delivered end-user training to improve productivity. My strong background in IT project management has equipped me with the skills to oversee complex technical issues, implement security policies, and ensure data integrity. I am committed to driving IT innovation and supporting business growth through effective technical solutions.

Experience

Work history, roles, and key accomplishments

System Engineer

Myanmar Padauk Health Co., Ltd

Oct 2023 - Jan 2024 (3 months)

Led Odoo ERP implementation, reducing workflow inefficiencies by 30% through customization and training. Managed O365 administration, configured VPN networks, and maintained IT infrastructure for over 100 users. Supervised IT technicians and enforced data security policies.

Odoo O365 VPN Data Security Team Leadership Windows Server Ticketing Systems User Training

IT Software Support Team Lead

Innovix Solutions Co., Ltd

Feb 2023 - Sep 2023 (7 months)

Oversaw the resolution of complex technical issues related to software applications. Streamlined support processes, reducing ticket resolution time by 40%. Provided training and development opportunities for the support team.

Technical Support Team Management Process Improvement User Training ERP Systems Communication Problem Solving

ERP & POS Administrator

LifePlus Health & Beauty Co., Ltd

Nov 2020 - Feb 2023 (2 years 3 months)

Implemented Microsoft Dynamics NAV Retail ERP, configuring POS hardware/software for new stores. Conducted monthly database backups and supported e-commerce integrations, resolving end-user technical issues.

Microsoft NAV Database Management User Support ERP Implementation Problem Solving Documentation

Senior IT Support

Quantum Solutions and Services Co., Ltd

Apr 2019 - Oct 2020 (1 year 6 months)

Deployed Windows Server 2012 R2 and managed security systems for clients. Provided hardware/software support and maintained company infrastructure, ensuring data control and system performance.

Windows Server Active Directory SQL Server IT Support Security Systems Network Management Ticketing Systems Customer Service

Technician 1

KMD Co., Ltd

Apr 2016 - Mar 2019 (2 years 11 months)

Supported network infrastructure and maintained security systems. Installed and configured CCTV systems and managed user accounts. Provided troubleshooting and repair services for PCs and laptops.

Infrastructure Troubleshooting IT Support Communication

Education

Degrees, certifications, and relevant coursework

Twinkle University

Diploma in Computing, Database Administration

2022 - 2023

Studied database administration and cloud computing, focusing on SQL Server and Odoo database management. Gained practical experience in operating systems and security systems, including Windows Server and CCTV installation.

I-

I-Connect

Diploma in Information Technology, Information Technology

2019 - 2020

Completed a diploma in Information Technology, covering various aspects of IT support, including hardware/software support, networking, and cloud solutions.