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Yuva Raj

@yuvaraj26

I am a Service Delivery Analyst specializing in vulnerability management, SRE, automation, and secure banking operations.

India
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What I'm looking for

I seek a security-focused SRE or service-delivery role in financial services emphasizing vulnerability management, automation, monitoring, compliance, collaborative teams, and opportunities to reduce operational toil.

I am a Service Delivery Analyst focused on vulnerability management and host control security in financial services, working to remediate vulnerabilities and achieve 100% compliance with Host Security Controls.

In my current role I coordinate Vulnerability Change Management across multiple RBUs, including Mobile Banking and Consumer eBanking, managing changes, impact analysis, and scheduling to minimize production risk.

I deliver production/application support and SRE capabilities: I developed monitoring dashboards using Splunk and Dynatrace, automated manual processes, mastered Jenkins for CI/CD, managed database health and JVMs, and provided primary P2/P3 and on-call support.

Previously as a programmer I provided L2 technical support, implemented interim and long-term fixes for real-estate investment applications, supported transitions, and produced service metrics. I hold certifications in Java, cloud/mobile engineering, and RHCSA and seek roles that combine security, automation, monitoring, and release management.

Experience

Work history, roles, and key accomplishments

Fidelity Information Services logoFS
Current

Service Delivery Analyst I

Aug 2021 - Present (4 years)

Coordinated vulnerability management and host control security across multiple RBUs, remediating Nexpose/Qualys/PCI vulnerabilities to achieve 100% host security control compliance while managing change and risk to minimize production impact. Developed Splunk and Dynatrace monitoring dashboards, automated processes, and streamlined change management, improving release schedules by 20%.

Cognizant Technology Solutions logoCS

Programmer

Jan 2018 - Feb 2021 (3 years 1 month)

Provided L2 application development and production support for MetLife real estate investment applications across 87 projects, resolving incidents and implementing long-term fixes to improve service performance and customer satisfaction.

Education

Degrees, certifications, and relevant coursework

Loyola College logoLC

Loyola College

Bachelor of Science, Computer Science

Grade: 73%

Completed Bachelor of Science in Computer Science at Loyola College (University of Madras) in 2017 with 73%.

DS

Doveton Matriculation Higher Secondary School

Higher Secondary Certificate, Higher Secondary

Grade: 77%

Completed Higher Secondary Certificate from Doveton Matriculation Higher Secondary School in 2014 with 77%.

DS

Doveton Matriculation Higher Secondary School

Secondary School Leaving Certificate, Secondary Education

Grade: 85%

Completed SSLC (Secondary School Leaving Certificate) from Doveton Matriculation Higher Secondary School in 2012 with 85%.

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Yuva Raj - Service Delivery Analyst I - Fidelity Information Services | Himalayas