Seeking a Project Management, Scrum Master or Technical Program role. 6+ years in SLA-driven technical delivery at Red Hat, PSM I certified, and strong at cross-team coordination, risk tracking and clear stakeholder communication. Open to hybrid or remote roles.

Yugansh Holani
@yugansholani
Technical Project Manager | PSM I Certified | 5+ Yrs Red Hat | RHCE/RHCSA | IIM-T Alumni | Agile Delivery & Stakeholder Management
What I'm looking for
Technical professional with 5+ years at Red Hat delivering SLA-bound support for global enterprise customers across Linux, OpenShift & Kubernetes, with a 90%+ resolution rate and zero SLA breaches. PSM I (Scrum) certified and RHCE certified, transitioning into Technical Project Management. Led cross-functional initiatives end-to-end -built an automated shift-scheduling tool, founded a team-engagement program that scaled to Red Hat's Global CS org, and led a 6-member team delivering a project from scratch. IIM Tiruchirappalli e-GMP alumnus. Seeking Technical Project Manager / Project Coordinator roles in enterprise IT, open to relocation across India
Experience
Work history, roles, and key accomplishments
Serve as primary technical point of contact for global enterprise customers on Red Hat Linux, OpenShift, and Kubernetes. Own high-pressure escalations end-to-end, driving resolution within SLA timeframes with zero SLA breaches and 90%+ resolution rate.
Built foundational expertise in enterprise Linux and container technologies while delivering SLA-bound, escalation-ready support during Red Hat's rapid remote-support scaling.
Completed structured training on RHEL7 and OpenShift Container Platform, building the technical foundation for the support and delivery role that followed.
Education
Degrees, certifications, and relevant coursework
IIM Tiruchirappalli
Post Graduate Certificate in Executive General Management (e-GMP), Executive General Management
2022 - 2023
Activities and societies: Class Representative coordinating between a 1-year cohort of working professionals and faculty across strategy, operations, and management coursework.
Post Graduate Certificate in Executive General Management (e-GMP).
Truba Institute of Engineering and Information Technology
Bachelor of Engineering, Computer Science Engineering
2015 - 2019
Grade: 7.48 CGPA
Bachelor of Engineering in Computer Science Engineering with a CGPA of 7.48.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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