Open to opportunities

Yudi Nusdal

@yudinusdal

Message

Seasoned IT project and services delivery leader driving revenue and transformation.

Indonesia

Message

What I'm looking for

I seek senior delivery or practice leadership roles where I can drive client-focused IT transformations, grow services revenue, mentor teams, and strengthen governance and commercial performance.

I am an experienced IT project and services delivery leader with over 10 years of cross-industry experience in business, operations and technology, focused on banking, financial services and government clients.

I have led complex core financial application implementations, data centre and facilities programs, cloud migrations (AWS, Azure) and cybersecurity initiatives while generating revenue from professional services and managing large delivery teams.

My background includes senior operational roles such as Technology & Operations Head and Service Delivery Head, board-level exposure, and managing organizations of over 200 staff with strong emphasis on governance, SLAs/KPIs and commercial outcomes.

I am a motivational people leader who prioritizes client satisfaction, talent development and measurable business growth through strategic partnerships, sales support and disciplined program governance.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

PT FIS System Indonesia

Oct 2014 - Present (10 years 11 months)

Led delivery of IT projects for banking, finance and government clients, managing scope, budgets and teams to generate professional services revenue and ensure on‑time implementations across on‑premises and cloud environments.

Project Management Stakeholder Management AWS Azure IT Service Delivery Financial Services Budgeting Vendor Management

Technology and Operation Head

JP Morgan Chase

Oct 2012 - Oct 2014 (2 years)

Oversaw IT operations including data centres, networking and engineering, provided strategic planning and vendor management support to executive leadership to maintain operational resilience and regulatory compliance.

Data Center Operations Networking Vendor Management Strategic Planning IT Governance Infrastructure Security

Operation Director

PT G4S Euro Net Indonesia

Jan 2008 - Oct 2014 (6 years 9 months)

Directed operations, technology and business development for electronic channel banking services (ATM/CDM/EDC and switching), driving recurring revenue and managing end‑to‑end outsourced channel services.

Operations Management ATM Services Business Development Cash Management Client Relations

Services Delivery Head

Bank Danamon Tbk

Feb 2001 - Dec 2007 (6 years 10 months)

Directed IT application and technical service delivery, implemented ITSM/change management and ensured regulatory compliance while aligning services with divisional and corporate goals.

IT Service Management Change Management Regulatory Compliance Service Delivery IT Applications Team Leadership SLA Management

IT Operations Senior Manager

PT Tokai Lippo Bank

Jan 1990 - Dec 1999 (9 years 11 months)

Managed IT operations and banking system implementations including retail banking, ATM and integrated customer servicing platforms to support transactional and retail banking services.

IT Operations Application Development Service Support Systems Implementation