Open to opportunities

Yolanda Alvarado

@yolandaalvarado

Message

Detail-oriented office assistant with strong organizational skills.

United States

Message

What I'm looking for

I am looking for a role that values organization and teamwork, with opportunities for growth.

I am a detail-oriented and highly organized Office Assistant with over 3 years of experience in supporting administrative operations within fast-paced office environments. My expertise lies in managing schedules, handling communications, maintaining records, and providing excellent customer service. I am known for my proactive attitude, multitasking ability, and commitment to ensuring a well-functioning office.

In my recent role as a Program Assistant at House of Knowledge Adult Day Care, I effectively managed phone calls, emails, and visitor inquiries while maintaining a clean and safe environment. I collaborated with a multidisciplinary team to create individualized care plans tailored to the specific needs of each resident, ensuring that all clients received the best possible support. My previous experience as a Digital Marketing Analyst at Pull Creative Communications allowed me to hone my skills in content management and SEO, where I successfully analyzed campaign performance and provided insights to optimize digital strategies.

Experience

Work history, roles, and key accomplishments

Program Assistant

House of Knowledge Adult Day Care

Mar 2023 - Aug 2024 (1 year 5 months)

Managed phone calls, emails, and visitor inquiries while maintaining a clean and safe environment. Collaborated with a multidisciplinary team to create individualized care plans and provided clerical support to office staff. Communicated with clients' families to provide updates on well-being and progress.

Customer Service Communication Teamwork

Digital Marketing Analyst

Pull Creative Communications

Nov 2022 - Jan 2023 (2 months)

Assisted in managing and scheduling content for various social media platforms, overseeing a team of designers to ensure brand consistency. Implemented SEO best practices in content creation and analyzed campaign performance using Google Analytics to optimize digital strategies.

Social Media Management Content Creation SEO Google Analytics Campaign Analysis Digital Strategy Team Leadership

Education

Degrees, certifications, and relevant coursework

Santa Isabel de Hungría

High School Diploma, General Studies

Obtained a High School Diploma, completing a comprehensive curriculum across various subjects. Developed foundational academic skills and prepared for higher education.

Universidad Peruana de Ciencias Aplicadas

Bachelor of Communications and Marketing, Communications and Marketing

Completed a Bachelor's degree in Communications and Marketing. Gained foundational knowledge in strategic communication, market analysis, and digital marketing techniques.