Open to opportunities

Yitbarek Techane

@yitbarektechane

Message

I streamline sales operations, client onboarding, and accurate customer records.

Ethiopia

Message

What I'm looking for

I'm looking for a role where I can support sales or marketing operations through accurate records, streamlined workflows, client onboarding, CRM administration, and data-driven reporting.

At Addis Bank S.C., I maintain compliant client records, coordinate marketing documentation, and support digital onboarding for new accounts. I also monitor sales workflows and helped improve internal efficiency by 15%.

Previously at Client Stack, I tracked outreach activity, maintained prospect communication databases, supported lead generation, and managed Salesforce reporting for executive stakeholders.

My experience also includes resolving customer inquiries and managing high-volume account setup at Power Bet Sport Betting P.L.C. I bring practical strengths in documentation, task tracking, CRM tools, data integrity, and sales operations.

Experience

Work history, roles, and key accomplishments

Current

Jr. Marketing & Communication Officer

Current

Addis Bank S.C.

Mar 2026 - Present (5 months)

Maintained administrative client records for banking products ensuring data integrity and compliance. Organized and tracked marketing campaigns, supported client onboarding, and monitored sales workflows to improve efficiency by 15%.

Record keeping Documentation Workflow Management Client Onboarding Sales Operations Digital Tools

Outreach Specialist

Client Stack

Jan 2026 - Mar 2026 (2 months)

Tracked outreach efforts and maintained a central database of prospect communications using spreadsheets and CRM software. Supported lead generation, organized digital workflows, and managed Salesforce entries for accurate reporting.

CRM Software Salesforce Spreadsheets Data Entry Record keeping Workflow Management Remote Office Administration

Customer Support Specialist

Power Bet Sport Betting P.L.C

Feb 2025 - Dec 2025 (10 months)

Resolved customer inquiries and maintained detailed documentation of technical issues and account resolutions. Monitored account setup processes, tracked support tickets, and performed record keeping to update user profiles.

Customer Support Documentation Record keeping Workflow Management Digital Tools