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Yi Liu

@yiliu

Event Specialist at ZF who delivered Auto Shanghai showcases and customer events.

At ZF, I led major industry events, including Auto Shanghai, overseeing booth design, exhibit planning, and on-site branding. I also delivered customer-facing events such as OEM Tech Days and a Ride & Drive at Shanghai F1 track.

I coordinated event preparation across global and regional teams, managed vendors and budgets, and supported exhibit assets and demo vehicles, including their transportation and customs documentation.

Before ZF, I supported sales training, executives, and customer service at Goodyear, Schneider Electric, and Microsoft. My work included coordinating conferences and travel, preparing management reports, maintaining training records, and responding to customer questions.

Experience

Work history, roles, and key accomplishments

Event Specialist

Apr 2022 - Jun 2026 (4 years 2 months)

Led and executed major industry events, including Auto Shanghai, overseeing booth design, exhibit planning, and on-site branding. Delivered customer-facing events and coordinated with global and regional teams to ensure consistent event preparation and execution.

Event Management Vendor Management Budgeting On site Operations Cross Functional Collaboration Logistics Exhibit Planning

Team Assistant

May 2019 - Mar 2022 (2 years 10 months)

Provided comprehensive executive support to the Head of Division, managing calendars and coordinating meetings with senior leaders. Prepared executive-level presentations and coordinated end-to-end travel arrangements and internal events.

Executive Support Calendar Management Travel Coordination Presentation Preparation Event Coordination Cross Functional Communication

APAC Sales Training Coordinator

Goodyear

Jul 2017 - Apr 2019 (1 year 9 months)

Supported the APAC Sales Training Director with management reporting and meeting preparation, consolidating training records and generating KPI reports. Coordinated logistics for the APAC Annual Training Conference and partnered with vendors and HR to manage the Sales Competency Training Program.

training coordination KPI Reporting Excel Event Logistics Stakeholder Communication Database Management

Team Assistant

Schneider Electric

Apr 2015 - Jun 2017 (2 years 2 months)

Provided executive and administrative support to the line manager, including calendar and travel arrangements, expense claims, and meeting coordination. Served as the first point of contact for customer calls and generated weekly and monthly KPI reports.

Administrative Support Calendar Management Travel Arrangements Customer Service KPI Reporting Meeting Coordination

Customer Service Agent

Microsoft

Jan 2014 - Apr 2015 (1 year 3 months)

Answered billing and pre-sale related questions via phone and email, resolving customer issues and providing accurate information. Documented customer interactions using CRM tools and delivered training sessions to new hires.

Customer Service CRM Billing Support Communication Skills Training