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Yesica Ortiz

@yesicaortiz

Program Specialist implementing community initiatives and coordinating stakeholders to drive lasting impact.

United States
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What I'm looking for

I’m looking for Remote/Hybrid/International roles where I can lead program implementation, strengthen stakeholder partnerships, and translate community needs into effective, culturally responsive initiatives that support real outcomes.

I’m a bilingual Program Specialist and MBA candidate with experience supporting program implementation, initiative coordination, and stakeholder engagement across community, nonprofit, and service-based environments. I’m skilled at translating complex needs into structured solutions, organizing activities, and facilitating cross-functional collaboration to keep priorities moving forward.

Currently, I serve as Co-Founder & Program Strategy Lead at Moara Inc., leading development of a community-based initiative supporting New Jersey immigrant youth and families through culturally responsive programming. Previously, as a Crisis Intervention Specialist (MRSS), I planned and coordinated stabilization supports by evaluating needs, identifying barriers, and navigating multiple systems; earlier roles included community outreach and residential and community support counseling.

Experience

Work history, roles, and key accomplishments

MS
Current

Crisis Intervention Specialist

Mobile Response & Stabilization Services

Nov 2023 - Present (2 years 7 months)

Provided crisis intervention stabilization services to youth and families facing complex social, behavioral, and environmental challenges. Evaluated needs, navigated multiple systems, prioritized support strategies, and tracked follow-up progress to promote stability and positive outcomes.

LS

Residential Counselor

Legacy Treatment Services

Nov 2020 - Aug 2022 (1 year 9 months)

Supported adolescents in a structured residential environment focused on personal growth, accountability, and daily routines. Facilitated individual and group activities to strengthen participation and communication, reinforcing expectations and collaborating with the team to maintain continuity and engagement.

UU

Mental Health & Community Intern

Universidad Nacional Abierta y a Distancia (UNAD)

Jan 2021 - Dec 2021 (11 months)

Supported community outreach to increase awareness and participation in wellbeing initiatives during the COVID-19 period. Developed educational and digital content and facilitated group discussions and activities tailored to diverse audiences and community needs.

HC

Community Support Counselor

Harvest Family Success Center

Feb 2020 - Mar 2021 (1 year 1 month)

Assisted individuals in accessing educational, vocational, and community opportunities to support personal growth and independence. Provided guidance and facilitated workshops focused on confidence-building, self-sufficiency, and community participation.

LI

Well-being & Capacity Assistant

Lighgen Ingeniería

Feb 2013 - Jun 2019 (6 years 4 months)

Supported workplace initiatives focused on employee wellbeing, engagement, and positive organizational experiences. Helped plan and deliver learning activities related to communication, stress awareness, and interpersonal effectiveness, contributing to internal projects and continuous improvement efforts.

Education

Degrees, certifications, and relevant coursework

University of Massachusetts Amherst logoUA

University of Massachusetts Amherst

Master of Business Administration (MBA), Business Administration

2024 -

Master of Business Administration (MBA) at the Isenberg School of Management, expected completion in Aug 2026.

Universidad Nacional Abierta y a Distancia (UNAD) logoUU

Universidad Nacional Abierta y a Distancia (UNAD)

Bachelor's in Psychology, Psychology

2017 - 2022

Completed a bachelor's degree in psychology at Universidad Nacional Abierta y a Distancia (UNAD) from 2017 to 2022.

Universidad Nacional Abierta y a Distancia (UNAD) logoUU

Universidad Nacional Abierta y a Distancia (UNAD)

Bachelor of Arts, Social Psychology

2019 - 2021

Completed a Bachelor of Arts in Social Psychology at UNAD from 2019 to 2021.

Tech stack

Software and tools used professionally

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